Regional Municipality of Wood Buffalo Looking for Rural Office Clerk – Conklin at Anzac, AB Full Time

• All CUPE job rates are currently under review and are subject to change.

**COLA (Cost of Living Allowance) amount listed is based on full-time hours, for casual positions COLA will be prorated based on hours worked.

GENERAL DESCRIPTION:
Under close supervision and ongoing support, the Rural Office Clerk provides clerical and receptionist duties within the Regional Municipality of Wood Buffalo’s rural community offices.

RESPONSIBILITIES:
Provide clerical support and receptionist duties in the absence of a Coordinator.

Promptly, accurately, and courteously respond to internal and external enquiries, record, and deliver messages.

Receive and process payment for a variety of municipal services.

Maintain a basic knowledge of municipal services and department functions.

Provide phone, fax, and photocopying services relating to municipal matters.

Perform general janitorial duties within the municipal office and common areas as required.

Adhere to municipal confidentiality policies and cash handling procedures.

Perform other related duties as required.

QUALIFICATIONS

KNOWLEDGE, SKILLS, AND ABILITIES:
Positive attitude and desire to provide exceptional customer service.

Ability to deal courteously, tactfully, and effectively with a diverse range of people, sometimes in conflict situations.

Must exercise confidentiality and discretion with client information.

Proficient in Microsoft Office applications (Outlook, Word, Excel).

Ability to enter and maintain data accurately.

Knowledge in the operation of basic office equipment (computer, printer, calculator, cash register, electronic payment system, etc).

EDUCATION AND EXPERIENCE:
High School Diploma, GED equivalent, or completion of Grade 10 is required.

Two (2) years’ experience in an office environment is required.

Experience is to include providing customer service to external customers.

Ability to speak Cree or Dene, and Indigenous culture training are considered assets.

Due to the work location, preference will be given to local rural candidates.

OTHER REQUIREMENTS:

• Ability to provide a Criminal Record Check for review and acceptance.
• A valid Class Five (5) Operator’s Licence is an asset.
• This is a front counter customer service position that often works alone within the assigned rural community.
• The position is primarily located in Conklin, but may cover any of the rural offices in Anzac or Janvier when needed (milage covered).

SAFETY:
As an employee of the Regional Municipality of Wood Buffalo, the incumbent is responsible for understanding and actively participating in the RMWB’s health and safety management system, including all policies, practices, procedures, as well as properly utilizing all control measures including the required use of personal protective equipment. All employees must take reasonable care to protect the health and safety of themselves and others, as well as immediately report any concerns, near misses, incidents, and hazardous conditions to their supervisor.

To apply: Please visit our website at jobs.rmwb.ca

Current employees must apply through the internal careers site.

We appreciate the interest of all applicants; however, only those individuals

selected for interviews will be contacted. Late applications will not be accepted.