Reliant ABA Therapy, Inc. Hiring for Administrative Assistant/Customer Service Rep at Texas Full Time

Our company is seeking a Customer Service Representative to provide support to our customers. You will be responsible for resolving customer issues and providing advice. You will answer questions, provide feedback and handle complaints on an array of products and services. We are looking for a Customer Service Representative with a high degree of organization to handle multiple tasks simultaneously. Since you will work in a customer service-oriented environment, excellent communication skills are essential. We expect you to always prioritize customer satisfaction and present our company in the best possible way.

Responsibilities:

• Assist customers with issues about products, delivery, refunds and discounts.
• Provide answers to questions about returns, complaints and other legal issues.
• Offer solutions and suggestions to improve customer satisfaction.
• Analyze and update customer information in the system.
• Send out newsletters and promotional offers.
• Handle incoming calls from customers.
• Put customers through to the correct departments.

Job Types: Full-time, Part-time

Pay: $13.00 – $24.54 per hour

Benefits:

• 401(k) matching
• Flexible schedule
• Vision insurance

Schedule:

• 4×10
• Monday to Friday
• Self-determined schedule
• Weekend availability

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• Administrative: 1 year (Preferred)

Work Location: Remote