Role Summary:
The Customer Protection Associate will oversee daily fraud screening and compliance workflows to ensure timely delivery of customer transactions. This role will be primarily responsible for investigating suspicious activity, escalating cases where regulatory reports may be required, and working upstream with internal tools teams to systematically eliminate unwanted activity from the Remitly platform. You will be a key member of our operations team in Cork, Ireland helping to ensure a strong process for risk management and governance on fraud prevention and control.
Responsibilities:
Key Qualifications:
Preferred Qualifications:
Fluency in additional languages is preferred
Preferred dress code
Casual (come as you are, but please be presentable)
About Remitly
Remitly, the Seattle FinTech company is on a mission to transform the lives of immigrants and their families.
At Remitly, we help immigrant communities around the world send over $12 billion a year to their loved ones. Sending money is faster, easier, and costs less with our all-digital money transfer platform.
Our vision is to transform the lives of immigrants and their families by providing the most trusted financial service products on the planet. At Remitly, your work has a direct and positive impact on people around the globe. Your work matters, every day.
Our Benefits:
Perks and benefits
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