Remote Care Partners Hiring for Virtual Secretary Job at Macon, GA Full Time

RCP Virtual Secretary Job Description

Remote Care Partners provides healthcare providers with a cloud-based platform for population management. The RCP software delivers crucial services that include remote patient monitoring, chronic care management, patient education/engagement, and telemedicine. The intuitive platform enables our virtual nursing coaches to provide comprehensive patient care between office visits. The RCP Virtual Medical Secretary is responsible for ensuring Qualified Health Professional productivity by maintaining patient appointment schedules, assisting patients to reschedule appts, and overall ensure smooth workflow for patients to receive timely care.

Requirements:

• Proven experience in a medical or administrative position
• Knowledge of medical terminology and procedures
• Knowledge of MS Office, databases, and EHR systems
• Outstanding communication skills
• Maintain patient confidentiality
• Possess patience and tact
• Organized and can multitask
• Good internal and external customer service

Duties and Responsibilities:

• Attend daily huddle meetings with the Qualified Health Professionals and team
• Review daily schedule
• Schedule medical appointments
• Reschedule medical appointments
• Assist patients as needed
• Enhances RCP by adding value to daily operations
• Facilitate patient communications to internal office and virtual staff
• Support culture of personalized patient care

Location: Virtual/Remote position

Job Details:

• This is a full-time position
• Practice hours followed
• Full benefit package
• Software and hardware will be provided upon hire
• $15-16 hourly