Rep-Lite Hiring for Field Clinical Specialist – 47 at Boston, Massachusetts Full Time

Field Clinical Specialist 

RN’s and Radiology Technician’s encouraged and welcomed to apply!

Duties and Responsibilities:

The Field Clinical Specialist is a customer facing position that will provide clinical support to physicians and staff within specified regions. The Field Clinical Specialist will also play a critical role in device training and case support.

Essential Job Functions

• The Clinical Specialist position requires someone with a strong clinical aptitude that can work in a team environment to support Regional Managers by covering cases and driving utilization in accounts

• In addition, he/she must build relationships and gain the trust of key physicians and staff

• Serve as primary resource for clinical support in the areas of case coverage and basic troubleshooting to ensure safe and effective use of company products.

• Educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms

• Respond to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel to develop optimal solutions

• Uses clinical expertise to identify customer training and in-service needs with the goal of increasing customer utilization, comfort and understating of our company product line

• Effectively meet the needs of internal and external customers with a sense of urgency and drive

• Foster high trust relationships with customers and regional team members

• Serve as a company liaison with customers on clinical and technical matters supporting company initiatives, projects and products

• Support regional and national conferences, medical society sponsored symposia and courses

• Communicate verbally and written with marketing and sales teams to address technical, and clinical issues.

• Administrative activities including online training, timely expense reporting, trunk stock and consignment audits, and any other company requirements

• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments 

• Judgment: Be able to make sound judgments and escalate when in doubt

• Teamwork: work with others in contributing to the overall success of the company

• Role will report to the VP of Sales

  Education & Certifications:

• Associates Degree or technical certification; Bachelor’s Degree preferred

  Work Experience:

• 3-5+ years’ work experience in IR sales and/or IR clinical role

   

  Knowledge, Skills & Abilities:

• Strong clinical skills

• Attitude & Enthusiasm: Must have a positive, “can do” attitude

• Communication: Be able to communicate clearly and effectively

• Dependability/Perseverance: always willing to go the extra mile to complete projects on schedule

• Counted on to achieve objectives and be flexible to take on other tasks when required

• Professionalism: adhere to a high level of professionalism by demonstrating ethical behavior

• Excellent interpersonal verbal, written and presentation skills with ability to effectively communicate at multiple levels and to large groups within and outside the organization

• Capable of building strong working relationships with internal/external stakeholders

• Capable of working unpredictable schedule that may occasionally change on short notice due to IR lab schedule changes and or delays

• Proficient computer skills specifically related to Microsoft Office

• 30-50% travel required

  Physical Requirements:

• Licensed to operate a motor vehicle

   

Rep-Lite receives a large volume of resumes for each position and regretfully cannot respond to each application.

If we have an interest in speaking with you further, we will email a request for a video interview. Sometimes these emails end up in spam/junk so please make sure you are checking them periodically; the sending domain will be @applytojob.com.

Thank you for your interest in Rep-Lite and good luck in your search!

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