Residence Inn by Marriott Hiring for Hotel Front Desk Clerk Job at Birmingham, AL Full Time

Are you ready to join a team that is fun and highly energetic? Do you consider yourself to be a master at multi-tasking? If the answer to these questions is “Yes!”, then we want to speak with you!!!

As the Front Desk Receptionist and Admin Assistant you will be interacting with several people on a daily basis. Your day will be filled with several different activities that includes but are not limited to the followings: Operating a multiline telephone system to answer incoming calls and directs callers to appropriate personnel, organizing office communications including mail, emails, and online postings, and other duties as assigned by your direct supervisor.

What will your day be like? Let’s take a look at your essential duties and responsibilities!

Essential Duties & Responsibilities:
Demonstrates Innisfree Hotels’ culture by creating a fun, happy, and safe work environment.
Administrative support for Corporate office (including Culture Department, HR & Payroll & Sustainability & Finance.) .
Performs other clerical duties as needed, such as filing and photocopying
Retrieves messages from voice mail and forwards to appropriate personnel.
Answers incoming telephone calls, determine purpose of callers, and forwards calls to appropriate personnel or department.
Takes and delivers messages by email or transfers calls to voice mail when appropriate personnel are unavailable.
Answers questions about organization and provides callers with address, directions, and other information.
Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel. We are hospitality company, so this person will offer refreshments.
Updates property address list & property phone list & Corporate contact list.
Receives, sorts, and routes mail & packages.
Keeps mail sorting list current.
Maintains copy & postage machines, with paper, postage & maintenance
Orders, receives, and maintains office supplies, cleaning supplies & snacks
Keeps front desk area & lobby clean & orderly
Any other duties as assigned by direct supervisor.

What will you need to excel in this role?

Job Knowledge – Exhibits ability to learn and apply new skills; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully.
Customer Service – Responds to requests for service and assistance.
Verbal Communication – Listens and gets clarification; responds well to questions.
Written Communication – Writes clearly and informatively; able to read and interpret written information.
Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values.
Adaptability – Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Personal Appearance – Dresses appropriately for position; keeps self well groomed.
Attendance & Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent.
Quality – Demonstrates accuracy and thoroughness; monitors own work to ensure quality.

Education and/or Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

If this role sounds like the perfect fit for you, then do not hesitate any longer and apply! We are looking forward to hearing from you!!!

Job Types: Full-time, Part-time

Pay: $17.00 – $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Signing bonus

Work Location: One location