Resolver is looking for an Customer Support Analyst who will provide expert support for complex enterprise SaaS applications while being loved by our customers in every interaction. Did we mention our customers are globally recognized brands?!
Not only that but you will be driven to meet and exceed organizational and departmental goals for customer satisfaction. For us, the non-negotiables of the role are: demonstrating extremely strong customer service skills, providing technical support that focuses on strong analytical skills, and a sense of urgency to meet strict SLAs while collaborating with a global team!
Sound like you? Let’s chat!
About Resolver:
Resolver is a high-growth SaaS company whose intuitive, no-code platform gives our customers a clear picture of their risks so they can make quick and effective decisions. The global pandemic has certainly taught us that the ability to manage uncertainty is the challenge of our generation. At Resolver we are transforming risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose.
We are ambitious in both our mission and our culture. As a scale-up, we have the innovative, non-hierarchical approach of a start-up blended with the stability and financial security of an enterprise. Resolver has been named a Great Place to Work five years in a row, our average tenure is 3 years and year over year 92% of Resolverites choose to stay with us.
Your day-to-day: Let’s break it down!
Customer Support_
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Projects
People Who Excel:
You’re a go-getter with an excellent ability to manage ongoing projects simultaneously
What we’ll give you in return:
We know how important diversity is in creating solutions for all people. Our vision is one where all people have the skills and confidence to harness the power of technology to create a better and more inclusive future. We have a comprehensive rewards package to show our team our appreciation for everything they do:
Interested?!
If you want to work in a highly collaborative environment and are committed to making a difference, we’d like to meet you. Click below to get the process rolling.
We truly appreciate all interest and will happily reply to qualified candidates!
Resolver is committed to providing accommodations for all persons with disabilities. If at any point in the recruitment process you require accommodation, please notify the applicable recruiter or contact us directly at [email protected]
Job Type: Full-time
Work Location: Multiple Locations
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