RFID Security Company Hiring for Order Entry/Customer Specialist Job at Highlands Ranch, CO Full Time

Order Entry/Customer Specialist Job Description

The Order Entry/Customer Specialist role in our Highlands Ranch comfortable office location isn’t just a job- it’s a great team environment, with a passion to excel in our industry. We hire motivated individuals who want to grow with us, and we will equip you with the knowledge you need to be successful. We have an incredible track record of employee retention and our company has an award winning reputation for outstanding customer service.

Starting wage is $25 per hour (plus quarterly bonus potential)

This role is perfect for the individual who approaches their work in a professional manner, who enjoys being part of a team, and who wants to help us get better, every day. If that sounds like you, come join this fast-growing dynamic company!

Essential Duties and Responsibilities

· Receive email orders and accurately process in a timely manner within the company’s easy to use Netsuite ERP order system (we will train you)

· Coordinate between production and sales to meet customer deadlines

· Communicate via email and occasional phone use, and keep customers informed regarding quotes, lead times, pricing, order status, pro-active sales for expedited orders, delivery status, and general return information

· Resolve product or service problems by clarifying customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem and involving the account managers as needed; expediting correction or adjustment, and following up to ensure resolution

· Greet customers (mostly via email) in a courteous, friendly, and professional manner through written and verbal communication

· Assist co-workers as needed

Requirements

· High School Diploma or GED

· Solid Written & verbal communication skills

· Must be good with numbers, basic math skills but solid accuracy (banking customer service experience a plus)

· Proficient typing, writing and spelling skills with a “can do attitude”

· Organized, self-starter with the ability to prioritize workload in a fast-paced office environment

· Ability to work in a team environment

· Must be able to pass a drug screen and criminal background check

What 3millID Offers You – Highly competitive base pay and quarterly bonus opportunity

· Comprehensive employee medical benefit program

· 401K retirement savings program

· A culture that values a positive work environment

Job Type: Full-time

Pay: $24.00 – $25.00 per hour

Benefits:

• 401(k)
• Health insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
Common surfaces sanitized daily.

Ability to commute/relocate:

• Highlands Ranch, CO 80129: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Excel: 1 year (Preferred)

Work Location: One location