Our Client:
Our client eliminates the artificial barriers between human and digital channels, enabling world-class, omni-channel customer interactions from a single, unified platform. With more than a million financial service associates and a billion customers supported by the platform globally, they effectively recalibrate banks’ potential to grow engagement, drive profitability and deliver innovation.
Their banking CRM provides sales automation marketing automation, lead management and customer engagement solutions. Moreover, our client’s intelligent CRM in banking also provides excellent opportunities of cross-selling to banks with personalized offers displayed to bank customers based on their needs across devices and channels. Their CRM for financial services edition specializes in solving complex problems with its intelligent business rules and automation and lastly, they empower financial institutions in automating difficult decisions related to eligibility checking and underwriting.
The Responsibilities:
The position seeks professional Business Development Managers who can build a significant loyal customer base and manage relationship to exceed customer expectations
* Drive the development of regional or national sales strategies
* Good Experience in Malaysian Market
* Good managerial capabilities and ability to lead by example
* Coordinate/plan prospecting goals and strategy
* Manage business planning and related strategies for relevant markets. Develop new business through extensive cold calling and sales skills
* Identify target markets and help set sales/delivery strategy
* Responsible to qualify prospects, understand pain areas, and manage sales process to closure.
* Responsible for the successful management of the needs of the Company’s customers in order to meet the objectives of overall business plans and strategies
* Manage sales demos and coordinate status meetings as needed
* Remain knowledgeable of market and industry trends, competitors, and leading customer strategies
* Report regularly on sales progress and work with peers to overcome obstacles
* Develop and deliver sales presentations on behalf of the Company; Understand and clearly articulate the company’s value proposition
* Excellent communication skills and corporate presentations
The Requirements:
* Fluent in English and Malay/local lingual of the region to be able to communicate effectively with native Malay-speaking stakeholders
* Understanding of CRM tools and customer expectations
* Deep knowledge of verticals, buying cycles and competition
* CRM selling experience is advantageous
* Thorough understanding of Microsoft, Seibel, Salesforce CRM system
* BFSI Industry Experience
Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.
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