RGF HR Agent Recruitment Hiring For Regional Customer Service Executive (Logistic) at Singapore Full Time

Our Client:

Our client is a global leader in Logistic Industry specializes in port and warehouse facilities. They have extensive international reach that allows efficient and first-class handling of commodities across the entire supply chain. With the business expansion requirements, they are looking for a Regional Customer Service Executive (Logistic) to foster strong relationships to contributes to the business and services within SEA region to maximizes the company revenue in Singapore.

The Responsibilities:

* Build and maintain strong, solid and trusting relationship with major key clients

* Act as the main customer service contact point for key customer accounts

* Liaison between internal teams and existing customer to ensure all client needs are met

* Liaison with external vendor and strategic providers to ensure order delivered according to proposed timeline

* Conduct market research to evaluate market trend, needs and opportunities

* Develop customer retention strategies to improve business growth as well as customer loyalty

* Monitor market prices to lock in potential future contracts with clients

* Review actual costing and price of executed deals to analyze profitability

* Contract management to ensure accepted quotation/contracts are adequately updated in within company’s ERP system for audit purposes

* Account management: keep track of client’s on-going business, anticipate changes and improvements for review

* Review and update other relevant company reports

* Perform sales of company’s logistic services

* Assist commercial department in handling quotation, tenders, P&L, contract of assigned key accounts

* Deal with complaints, resolve and conduct troubleshooting work for issues/problems faced by clients

* Assist in implementing new business and accounts

* Warehouse receipt management

* Retains sales and look for sales opportunities within assigned key accounts

The Requirements:

* Minimum Degree in Business/ Marketing or any related disciplines

* Minimum 3 years of commercial experience in third party logistic/ metal industry

* Must be familiar with warehousing and logistic operations

* Analytical with excellent communications and interpersonal skills

* Team player to work with cross functional and multicultural teams

* Flexible with good problem solving, negotiation, and conflict resolution skills

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.