Rice Enterprise Hiring for Customer Service Associate at United States Full Time

TO APPLY: TEXT “Apply” TO 215_440_6390 TO GET A MEETING SCHEDULED ASAP

Join the many customer service reps that currently work with us, We are looking for customer service reps with a passion to provide amazing customer service.

Full-Time or Part-Time hours

Customer Service/Vacation Planning

Positions Available now

Responsibilities

• Manage incoming calls
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Skills

• Proven customer support experience or experience as a client service representative
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• High school degree

Benefits:

• Flexible schedule
• Work from home
• Own personal discount directory (discounts on food, shopping, electronics, etc.)
• Travel Perks: Travel discounts including cruises, hotels, villas, car rental, theme parks and more.

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Overtime
• Self-determined schedule
• Weekend availability

TO APPLY: TEXT “Apply” TO 215_440_6390 TO GET A MEETING SCHEDULED ASAP