Job Description
Come Create at Ricoh
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in yourself
At Ricoh, you can:
POSITION PROFILE
Provides Help Desk technical support in a collaborative work environment utilizing phone as well as chat, text, video and email communication methods. Ensures high-level customer satisfaction by analyzing problems pertaining to technologies sold or supported by Ricoh. Utilizes team collaboration, diagnostic tools, service aids, product schematics, and all other available product information in the assessment and resolution of equipment failures or issues.
JOB DUTIES AND RESPONSIBILITIES
Location
Tucker, Georgia
Job Description Continued
QUALIFICATIONS (Education, Experience, and Certifications)
Typically requires:
Ricoh is an EEO/Affirmative Action Employer – Minorities/Women/Protected Veterans/Disabled.
Additional/Alternate Work Locations (if applicable)
Ricoh USA Benefits
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