Ricoma International Corporation Hiring for Ricoma – Garmeo Order Processor at Miami, FL Full Time

Garmeo is a decorated-apparel service platform that connects customers and embroidery businesses, based the customer’s needs, free of cost. The platform takes over the marketing and customer-acquisition costs, allowing embroidery businesses more time to focus on their craft. Garmeo is looking to hire a talented Sales Assistant professional to join our team. The ideal candidate has an understanding of a consultative selling process and has a passion for building relationships, providing services as a liaison between the customer and vendors. If you’re looking to expand your sales experience, Garmeo is a great place to grow your career.

Job Responsibilities:

• Fulfilling open orders
• Track all orders via Shopify
• Answer phone calls/emails, process returns, and provide online customer service
• Use of ShipStation to print shipping labels and packing slips
• Ordering supplies from our vendors
• Keeping track of office / warehouse / product / shipping inventory
• Communicating with customers via phone, email, and online chat

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Job Requirements:

• Must be friendly, helpful, confident, and engaging
• Must be able to effectively work with little supervision
• Must be attentive to customers’ needs and determined to provide customer satisfaction
• Great communication and interpersonal skills
• Ability to organize, prioritize, multitask, be flexible and meet deadlines
• Basic computer skills

Job Type: Full-time

Pay: $15.00 – $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Miami, FL 33178: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your desired salary?

Experience:

• Returns: 1 year (Preferred)
• Shipping & receiving: 1 year (Preferred)
• Customer service: 2 years (Preferred)

Work Location: One location