We are seeking a friendly and professional Bilingual Front Office Administrative Assistant to join our Risas Family. The Director of First Impressions will provide a hospitality focused experience for every patient as they enter and exit our office. We want an energetic team player, who is detail oriented, has a strong work ethic and takes ownership of his/her work. Director of First Impressions provide exceptional care for our patients while working efficiently to maintain patient flow.
Responsibilities:
Greet and check-in patients with a cheerful and professional demeanor
Obtain patient information and insurance verification
Monitor patient flow
Identify, assist, and attend to patient needs
Respond to treatment and billing questions
Encourage positive patient reviews
Maintain the appearance of a clean office environment
Prepare documents for patient visits/treatment
Sort and distribute mail; including writing letters to patients
Maintain strict compliance with State, Federal, and other regulations, (e.g., OSHA, HIPAA, and Risas policies and practices)
Any other duties and responsibilities as assigned
Qualifications:
Bilingual Spanish/English required
Outgoing, upbeat, and the ability to comfortably engage patients
A positive attitude and deep commitment to great customer service
Excellent written and verbal communication skills
Excellent phone rapport and aptitude for customer service with intuitive and proactive approach to serving others
Ability to multi-task in a fast-paced environment
Proficiency in use of Microsoft office programs
Must have a warm friendly, outgoing personality and excellent organizational skills
Ability to work within a team environment and lend support, as a team player, to team members as needed.
Benefits
Risas Dental and Braces offers a comprehensive benefits package including
12-hour shifts, 3 days a week
Medical and vision benefits
Free dental services
401(k) with employer match
Tuition reimbursement opportunities
And many other ancillary benefits
The working environment is fun, fast paced, challenging, and rewarding with opportunities for professional development and career advancement. Join us in this work. Begin a career that is full of meaning and value.
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