River City Maids Hiring for Remote Office Assistant Job at Remote Full Time

We are looking for an assistant to provide administrative support to our team while working remotely. You will perform various administrative tasks, including answering emails, returning phone calls, and scheduling clients. For this role, a strong Internet connection is required, along with experience using communication tools. Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum supervision.

Responsibilities

• Respond to emails and phone calls – Scripts & templates provided
• Schedule appointments – Book new clients & repeat clients
• Onboard new clients – Answer questions & provide a quote
• Manage a contact list – Add new lead contact info to Hub Spot
• Prepare customer spreadsheets and keep online records
• Organize Client info on CRM – Using Hub Spot, Booking Koala
• Phone sales, quoting, and explaining services – Very Important! Paid Training
• Follow up calls to current and past clients
• Call warm leads
• Provide customer service as the first point of contact

Skills

• Proven experience as an assistant working remotely or relevant role
• Familiarities with current technologies, like desktop sharing, cloud services, and VoIP
• Experience with word-processing software and spreadsheets (e.g. MS Office)
• Knowledge of online calendars and scheduling (e.g. Google Calendar)
• Excellent phone, email, and instant messaging communication skills
• Excellent time management skills
• Solid organizational skills
• High school diploma; additional qualifications as an Administrator or Executive Assistant are a plus

This is part-time work. Starting at 15 hours a week. This would be a great position for someone who has other VA clients to work for during the day. Would need help from 9-10 am, 12:00-1:15, and then 4:00-4:45 each day M-F. Times for each day can be flexible if this does not work for you. Hours will increase in 2-3 months.