Rochester General Hospital Hiring for Access Associate – Remote Data Entry (Per Diem) Job at Rochester, NY Full Time

As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.

STATUS: Per Diem

DEPARTMENT: Employee Health

SCHEDULE: As Scheduled

ATTRIBUTES

• 2 year degree or equivalent combination of education and work experience preferred
• Intermediate computer skills
• Excellent customer service and communication skills

RESPONSIBILITIES

• Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
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  Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
• 
  Billing & Payments. Collect and process payments when applicable

EDUCATION LICENSES/CERTIFICATIONS Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran