Royal Bank of Canada Hiring For Associate, Client Experience Group at New York, NY, United States , United States Full Time

Job Description

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title
Associate, Client Experience Group

• Member of a global Client Experience Group responsible for the onboarding of clients primarily focused on onboarding requests from US into all RBC locations.
• Manage client lifecycle projects across the regional functional teams (KYC, AML, Legal, Operations, IT, Credit, Trading and Regulatory Docs, Risk Management, System set up) to ensure smooth and efficient experience for the client and Sales.
• Facilitation and reporting of the onboarding progress to business stakeholders, providing transparency and improved client service. Escalating as required.
• Proactively identify operational risk/control deficiencies, risk loss events in the business accordingly
• Keep desktop procedures up to date and refreshed as process changes are made and reviewed as a whole on a minimum of annual basis. Ensure compliance with Firm Policies applicable to activities e.g. Global client onboarding procedures, KYC/AML etc.
• Other business support as directed by reporting manager (e.g. strategic or regulatory initiatives, projects, documentation of policy/procedures and reporting/metrics)
• Oversee all submission of requests into Fenergo and liaise with downstream teams in order to manage required approvals (KYC, Credit, Trading Docs, Account Management)
• Oversee Business Head Support and submit required information to obtain new/increase Credit facilities.
• Ensure Regulatory documentation is collected, reviewed and stored for downstream reporting purposes.
• Review new/existing trading agreements to ensure legal documentation is present and covers product execution.
• Proactively identify opportunities to enhance, streamline and automate processes.

Job Summary
Member of the Client Experience Group (CEG) working on cross-product onboarding with a primary focus on US aswell as support of other regions as required.

Address:
New York, New York, United States of America

City:
USA-NY-NEW YORK

Country:
United States of America

Work hours/week:
40

Employment Type:
Full time

Platform:
Capital Markets

Job Type:
Regular

Pay Type:
Salaried

Posted Date:
2022-05-23-07:00

Application Deadline:

Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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