Therapy Aide|Scheduling Coordinator, BI ServicesReq #:42130
Category:Clerical / Administrative Support
Status:Part-Time
Shift:Day
Facility:Childrens Specialized Hosp
Location:
Neuropsych/Cog Re Fwd, 2840 Morris Ave, Union, NJ 07083
Job Summary
Provides support to clinical staff to ensure quality patient care in a clean and safe environment. Completes routine tasks related to cleanliness and maintenance of equipment and physical plant. As appropriate, may participate in patient treatment sessions under the direct supervision of clinicians. Assists with the set up and clean up of therapeutic activities. Provides additional support to clinical staff as needed. Responsible for obtaining accurate patient information in order to schedule appointments for Neurorehab Department, using the computer scheduling system. Disseminates, as needed, patient and|or clinician schedules to appropriate hospital staff. Must exhibit strong customer service skills and be able to handle multiple tasks in a fast paced work environment. Provides clerical assistance to Manager and staff .
Essential Job Functions
Assists with patient care activities as appropriate under the direct supervision of a clinician (ex. ADLs, patient transport, pool, exercise program, etc.) , Assists clinicians in preparation and clean up for patient care. Practices infection control procedures in cleaning of mats, therapy equipment and toys using a hospital approved disinfectant as per hospital policy and procedure and including areas such as waiting area, ADL kitchen, gym, breakout rooms and therapy treatment space.
Assists with patient care activities as appropriate under the direct supervision of a clinician (ex. ADLs, patient transport, pool, exercise program, etc.) , Assists clinicians in preparation and clean up for patient care. Practices infection control procedures in cleaning of mats, therapy equipment and toys using a hospital approved disinfectant as per hospital policy and procedure and including areas such as waiting area, ADL kitchen, gym, breakout rooms and therapy treatment space.
Maintains a safe environment for patient care activities.
Monitors and maintains inventory of general supplies and equipment. Orders and follows up on receipt of supplies and equipment in timely manner. Maintains temperature logs and monitors inspection of therapy equipment as indicated.
Provides additional support to staff as needed. (pantry order, hand washing monitor, MSDS book, photocopying, voicemails, volunteer orientation, data collection and entry, etc.)
Using the computer scheduling system, coordinates|schedules accurately and timely single and multiple appointments for Outpatients. Disseminates schedules as requested to the appropriate hospital staff and families.
Using the computer scheduling system, coordinates|schedules accurately and timely single and multiple appointments for Outpatients patients. Disseminates schedules as requested to the appropriate hospital staff.
Prioritizes duties and responsibilities. schedules work flow to facilitate production of accurate, efficient and timely output. Demonstrates time management skills and assists in general departmental organization.
Communicates clearly and effectively in a timely manner with patients, families and hospital staff, sharing inter-departmental and intra-departmental job knowledge. Receives all calls in a professional and courteous manner.
Brings scheduling problems or patient’s concerns to the attention of the therapy supervisor.
Demonstrates ability to adapt to changing circumstances related to internal| external factors. Exhibits flexibility dealing with changes in scheduling processes|policies. Willing to learn all components of scheduling process for both OP scheduling.
Completes intake forms, obtains clinical information in order to make sound judgement as to which services are required, respecting privacy of others and confidentiality of information. Schedules appointments based on information obtained
Observes and follows policies and procedures of outpatient rehabilitation.
Prioritizes duties and responsibilities. schedules work flow to facilitate production of accurate, efficient and timely output. Demonstrates time management skills and assists in general departmental organization.
Completes any other duties as assigned.
Formal Education and Job-Related Experience
High School Diploma or GED equivalent required within one (1) year of hire.
Experience working with children, especially special needs children preferred.
Excellent customer service skills for interacting with families on site and on the phone.
Ability to take and follow directions, physical stamina and emotional maturity, computer knowledge.
Certification
American Heart Association (AHA) BLS Provider Certification required.
License
N/A
Education and Experience – Additional Comments
N/A
Job Specific Contacts
Constant contact with therapists. Request contact with other hospital personnel and volunteers. Working Conditions and Physical Effort Physical Environment Outpatient setting including gym, pool, casting, etc. Comments Eye|Hand coordination, lifting pulling, walking, concentration, analysis, customer sensitivity, etc. Stamina for standing, transporting material and equipment, assisting with patient transfers. Supervisory Responsibility Comments May assist with supervision and training of volunteers assigned to site.
Physical Demands
Outpatient setting including gym, pool, casting, etc.
Working Environment – Additional Comments
Eye|hand coordination, lifting pulling, walking, concentration, analysis, customer sensitivity, etc. Stamina for standing, transporting material and equipment, assisting with patient transfers.
Job Provides Direction To
May assist with supervision of volunteers assigned to site.
Additional Comments
N/A
RWJBarnabas Health is an Equal Opportunity Employer
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