Data Entry/Customer Service
SABA Corp. is looking for an experienced Data Entry Clerk to assist in managing our day-to-day orders and customer service requirements. Confidentiality, excellent organizational skills and accuracy are important qualifications for this position, as well as good customer relations and the ability to communicate clearly. The ideal candidate for this position is a skilled multi-tasker, is reliable and is committed to consistently meeting deadlines. SABA Corp. is a wonderful company that is growing across the nation.
Responsible for ensuring account orders are processed efficiently and meet account requirements. This position contributes to the company’s sales goals by ensuring customer fulfillment requests are met and processed. Responsible for all portals, fax, phone, and email order processing; ensuring they are reviewed and entered into our system to meet shipping requirements and deadlines. This position works closely with Warehouse, Sales and Operations.
Job Description:
· Customer Service: Order processors work directly with customers to take their orders. Being friendly and understanding their needs is crucial to the job.
· Computer Skills: Order processors with computers and database systems. Understanding how to use a keyboard, typing, as well as computer programs like spreadsheets and Word documents is helpful.
· Good Vision: Being able to see well and read information that might not be well written is key.
· Time Management: Speed is of the essence. Being able to manage how much time is spent on a project is important.
· Check inventory records to determine availability of requested merchandise.
· Miscellaneous duties as required, including as extra sales help as needed once cross trained
· Prepare invoices and shipping documents
· Receive and respond to customer complaints.
· Verify customer and order information for correctness, checking it against previously obtained information as necessary.
· Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
Qualifications:
Job Types: Full-time, Part-time, Contract, Temporary, Internship
Pay: $16.00 – $23.00 per hour
Schedule:
Experience:
Work Location: Remote
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