Salesforce.com, Inc Hiring for Technical Architect, Retail and Consumer Goods (pre-sales) at Carson City, Nevada Full Time

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Job Category

Sales

Job Details

Team Description:

The Retail and Consumer Goods solutions team works with consumer-facing brands of all sizes, from e-commerce startups to retailers and consumer goods manufacturers with a global footprint. As pre-sales engineers and architects, we partner with our customers to use Salesforce technology to drive digital transformation within their companies and support the sales team in winning new business. We work in a fast-paced, team-driven environment where everyone brings something unique to the table to get the job done.

Role Description:

Technical Architects are the solutions team members who know what’s possible and how to make it happen, no matter how complex the challenge appears to be. Their domain and product knowledge allows them to serve as subject matter experts on the account team, not only in terms of product and domain knowledge, but also in how to craft the right solutions to satisfy both business and IT buyers. They are not afraid to dig into the inner workings of our platform to answer a challenging question or address an objection, and are equally comfortable speaking to a room of software developers as they are to the CIO. They are willing to be honest about potential challenges and always keep the long-term success of the customer in mind. People who enjoy both working with technology in a deep way and relating to people will excel in this role.

Your Impact:

The most successful Technical Architects focus on the following areas of impact:

• Work with well-known retailers and consumer brands to solve a wide variety of technical challenges using Salesforce solutions across our whole suite of products and clouds.

• Develop relationships with IT stakeholders at our customers and help them to understand how the Salesforce platform fits into their overall technology strategy.

• Act as a trusted advisor and guide customers towards solutions that have the greatest likelihood of long-term success.

• Hone your knowledge of the Salesforce platform through hands-on training and exploration in the areas of customization, integration, and service delivery and support our account-aligned solution engineers when this deeper level of expertise is needed to solve customer challenges.

• Guide deal strategy by providing insight into the technical buyer and crafting influence strategies that resonate with this audience.

• Keep current with both partner and competitive technologies in order to put proposed solutions into the context of the broader technology landscape.

• Highlight insights from customer conversations with our product teams to help ensure we are moving in the direction of market needs.

• Share your knowledge and approaches with the broader solution engineering teams to multiply the impact of your work.

• Continue to develop yourself as a technologist and as a pre-sales professional in a supportive, collaborative team environment.

Minimum Requirements:

• Ability to understand business & IT department requirements, translate those business needs into a compelling solution and present your recommendations to executive, technical, and business audience.

• Deep knowledge of enterprise software applications and their delivery, including several of the following:

• Some coding experience and a willingness to work with code (Java or C#, JavaScript, python, Ruby, HTML5, etc.)

• Database and data management fundamentals

• Web based and mobile application development and architecture

• Application lifecycle management

• Integration principles and tools

• Enterprise data management tools and methods

• Process orchestration

• Principles of network, application, and information security

• Strong oral, written, presentation, and interpersonal communication and relationship skills.

• Excellent time management skills and the ability to support multiple, concurrent projects.

• Lifelong learner, inquisitive, practical, and passionate about technology and sharing knowledge.

• Willing and able to travel once it is safe to do so.

• Bachelor’s degree in Computer Science or Management Information Systems or equivalent work experience.

Preferred Requirements:

• Experience working as an architect, solution engineer, IT consultant or developer in a customer facing role that provided differentiated software technology solutions. We are open to a variety of backgrounds.

• Experience in roles that required working hands-on to build, implement, administer, or maintain enterprise software (e.g. software engineer, implementation architect, integration architect, or similar).

• Retail and consumer goods industry experience, including but not limited to:

• Employment at a retail or consumer goods organization

• Service or consulting role in the industry

• Vendor role selling into the industry

• Knowledge of the Salesforce platform, including Salesforce Certifications and/or Trailhead Superbadges

About Salesforce

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we’re helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE “100 Best Companies to Work For®” for 12 years in a row.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

For Colorado-based roles: Minimum annual on target earning salary of $82,600 You may also be entitled to receive bonus, restricted stock units, and benefits.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form (https://careers.mail.salesforce.com/accommodations-request-form) .

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com (http://salesfore.com/) or Salesforce.org .

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we’re helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.