Salient CRGT Hiring for Desktop Support Technician at Randolph AFB, Texas Full Time

Job Description

Are you looking for a new and exciting career opportunity?

Join our award-winning organization and work with some of the most talented minds within our Enterprise Technology and Innovation teams. As a Salient CRGT employee, you get to be part of a best performing team supporting our nation’s most critical missions. At Salient CRGT, we recognize that financial rewards and great benefits are important. That is why we offer competitive compensation and a diverse benefits package. Clickhere (https://www.salientcrgt.com/culture/benefits/) to learn more about our extensive benefits program.

Why Salient CRGT?

We’re passionate about the inspirational missions of our customers and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health and well-being of our nation. We provide the tools and resources to help you be successful, and our culture fosters an environment in which idea sharing and collaboration is essential. Are you ready to make a difference?

The ideal candidate will be responsible for providing remote troubleshooting support to the Air Force’s myLearning user community. As a member of the service desk team you will work with end users to resolve basic technical issues, log incident resolution data in the ITSM, and update knowledge base articles for future reference.

#cjpost

Required Qualifications

Associate’s with 2 – 5 years (or commensurate experience)

2+ years experience:

• Ability to provide remote troubleshooting

• Understanding of basic ITSM use and management

• Basic maintenance of knowledge base and logging service ticket data

IAT Level II certification (CompTIA Sec+)

Must be able to pass a background check for secret clearance.

#ahreqs

#muncyreqs

#super6

Desired Qualifications

Active Secret clearance preferred.

Salient CRGT is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity or expression, veteran status, disability, genetic information, or any other factor prohibited by applicable anti-discrimination laws.

Connect With Us! (https://careers-salientcrgt.icims.com/jobs/12957/desktop-support-technician/job?mode=apply&apply=yes&in_iframe=1&hashed=-336150033)

Job Location(s) US-TX-Randolph AFB

Job ID 2021-12957

LCAT Computer Technician 2

Work Status Full-Time Regular