Job Summary
Provides the highest level of Guest Service. Under Supervision, monitor and enforce the rules for each arcade game, game and attraction. Responsible for making change and assisting guests with questions regarding the operation of arcade games, games of skill, redemption games and attractions and other Boardwalk information. Incorporates excellent customer service into daily activities.
Unique Job Requirements
This is a unique opportunity to join the Boardwalk’s great Guest Service Team. Must provide exceptional Guest Service by acknowledging and greeting all Guests and exemplify outstanding service to our Guests by owning the key Guest Service Principles. Be There, show up to work as scheduled and remain focused and be prepared, ready to help. Make Their Day, by finding a special way to connect with each Guest. Choose Your Attitude, by arriving to work with a positive and friendly disposition. Have Fun, by being enthusiastic, enjoying working with Guests and your coworkers.
Required to work weekends, nights, and holidays including starting as early as 8:00 a.m. and ending at late as 1:00am. Willingness to wear company issued uniform. May be required to wear a pager and carry a two-way radio. Willingness to learn and work at all stations within the department. Lead Arcade and Games Operators are able to work all hours assigned.
Job Tasks
Lead Operator
Qualifications: Training and Experience
Must provide outstanding Guest Service. Prior cash handling and customer service experience is desired.
Lead Arcade and Game Operator must be proficient in working the majority of the stations within the department.
Knowledge, Skills and Abilities
Lead Arcade and Game
Physical Requirements
Licenses / Insurance
N/A
Testing Upon Offer or Hire
N/A
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