Satori Health Looking for Virtual Care Assistant at Calgary, AB Full Time

About Satori Health:
Satori Health is a leading healthcare company that provides innovative solutions to enhance patient care. We are dedicated to improving the health and well-being of patients and strive to be at the forefront of the industry through our commitment to innovation and excellence.

About you:
You are a professional with passion for innovation and take pride in providing excellent clinical care service while enjoying working in a collaborative team environment. You have superior communication skills and prompt to help and communicate with your team on a timely manner.

We are looking for you! The Virtual Care Assistant works closely with the referrals team to provide complete medical documentation support for patient records.

Responsibilities:

• Facilitate patient flow, including patient intake, patient history and room preparation
• Provide patient follow up, education, bookings and referrals
• Assist with Care plan chart reviews, updating of Accuro, scheduling support and assisting with WebClinic approvals
• Provide exemplary care to patients, clinic staff, nurses and physicians over the phone and in person
• Maintain a clean, neat, and safe environment for patients and staff according to policy and procedure
• Ongoing support for Nurse Practitioners as required
• Demonstrate knowledge and understanding of all policies and procedures

Qualifications:

• Excellent comprehension and communication in the English language both verbal and written
• Comfortable in a fast-paced, deadline driven virtual environment
• Experience with an EMR, Accuro and Netcare experience an asset
• Comfort and ease with technology platforms and use of Sharepoint Adobe
• Strong attention to detail
• High rate of accuracy with data entry
• Experience with medical documentation or medical office assistant responsibilities
• Experience in a virtual administration role

What is in for you:
This is a hybrid role (work from home role with head offices In Calgary, AB)

Satori offers a competitive compensation package that includes health, dental and vision benefits, Employee Family Assistance Program (EFAP), paid personal days off, paid vacation time and flexible schedules that promote work-life balance.

If you are interested in being part of a team that is elevating healthcare for Albertans, providing exceptional and innovative client care and is respectful of your work-life balance, apply today!