Scentre Group Looking for Customer Service Representative – Westfield Newmarket at Auckland City, Auckland Full Time

Our Story

Scentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand; partnering with the world’s leading retail and luxury brands to create a unique shopping and leisure experience for our customers. A career with us fosters the chance to be a part of a company that is transforming the digital and physical retail space.

Every day, our people play a vital role in our purpose to ‘create extraordinary places, connecting and enriching communities.’

Your opportunity

As a Customer Service Representative at Westfield Newmarket, you’ll be joining a diverse and inclusive team. Your focus is to ensure our customers are left with a positive experience when entering and leaving our Living Centres!

Please note, this is a full time role on a Sunday to Thursday roster (Friday and Saturday off) working 38 hours per week.

What will set you apart from the rest?

• Previous experience working in customer focused positions is desirable
• Someone who loves looking after people, and exceeding customer expectations
• Who possesses the ability to create a truly memorable and genuine 5-star guest experience
• With strong communications and listening skills
• Are very efficient and work well under pressure in a fast-paced environment

What sets us apart from the rest?

• A collaborative no egos culture
• Diverse career paths across our vertically integrated business
• Ability to innovate in a Company that not only encourages it but will facilitate it

Our diverse and inclusive workforce is not only something we’re proud of, but something we’re committed to. We encourage and support our people to bring their ‘whole selves’ to work every day. This is because we believe all our differences contribute to our success and ensures a workforce that reflects the customers we serve. Our commitment is backed by executive and employee-led working groups including All Abilities, LGBTI, Mental Health & Wellness and Gender Equity alongside other initiatives such as our Reconciliation Action Plan to grow our Aboriginal and Torres Strait Islander workforce. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

If this sounds like you, apply today to make extraordinary happen!