SEA LIFE Hiring for Customer Service Assistant Job at Bray , Ireland Full Time

Customer Service Assistant

SEA LIFE Bray, Strand Rd
Bray, COUNTY WICKLOW
Ireland

Are you looking for your next adventure? Get ready to come face-to-fin with some of the strangest creatures you’ll ever meet by applying for this Customer Service role at SEA LIFE Bray.

Working here feels pretty unique and our customer service team are fizzing with fun and a vital ingredient in the guest experience! Therefore, we’re looking for someone who strives for the best, is guest focused, and isn’t afraid to swim upstream.

What we are looking for

• You’ll have loads of experience working in a customer facing environment
• Have excellent communication and presentation skills
• Have a fun, dynamic, and friendly personality
• Available to work weekends and bank holidays

You’ll be working out on the front-line within the attraction, welcoming, greeting, interacting with, and helping our guests at every opportunity, ensuring they get the absolute most from their visit.

On a typical day (if you can call it that!) you’ll ensure our guests have an intimate Ocean experience through fun, up close storytelling with hands on interaction. You could find yourself providing interactive quality creature feeding presentations and talks to our guests, inspiring the future generation. You could also be assisting the site displays team with animal feeds.

This role is seasonal and part-time. Our attraction is open daily so flexibility in hours and days working will be needed. You’ll be expected to work your fair share of weekends, bank holidays and peak seasons.

What’s in it for you

Alongside becoming an expert in creating magical memories, you’ll also receive:

• Fortnightly pay of €11.55
• 25% discount in our retail shops and restaurants
• Merlin Magic Pass – giving you free tickets to all our attractions worldwide for you, your family, and friends every year

Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we’ll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at [email protected] and one of the team will get back to you as soon as possible.