Sedgwick Hiring for Property Lines CAT Virtual Claims Examiner at Oklahoma City, Oklahoma Full Time

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

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Most Loved Workplace®

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Property Lines CAT Virtual Claims Examiner

Property Claims Desk Adjuster

IF YOU CARE, THERE’S A PLACE FOR YOU HERE!

For a career path that is both challenging and rewarding, join Sedgwick’s talented team of 27,000 colleagues around the globe. Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens. Whether they have a workplace injury, suffer property or financial loss or damage from a natural or manmade disaster, are involved in an auto or other type of accident, or need time away from work for the birth of a child or another medical situation, we are here to provide compassionate care and expert guidance. Our clients depend on our talented colleagues to take care of their most valuable assets—their employees, their customers and their property. At Sedgwick, caring counts®. Join our team of creative and caring people of all backgrounds and help us make a difference in the lives of others.

PRIMARY PURPOSE : This role requires positive energy, innovation, and a genuine passion for helping others. As a Virtual Adjuster, you’ll assist with handling property losses quickly and efficiently, solely at the desk, focusing on customer expectations (both internal and external) along the way. You will analyze loss details and assist the Virtual Claims Examiner with the claims process. We’re looking for inspired and driven individuals.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Providing outstanding customer experience.

• Processes complex commercial and personal line property claims and ensures claim files are properly documented and coded correctly.

• Examines insurance policies and other records to determine handling direction.

• Coordinates vendor management, including the use of independent adjusters to assist the investigation of claims.

• Revises case reserves in assigned claims files to cover probable costs.

• Communicates claim action/processing with insured, client, and agent or broker when appropriate.

• Reports large claims to excess carrier(s).

• Develops and maintains action plans to ensure state required contact deadlines are met and to move the file towards prompt and appropriate resolution.

• Identifies and pursues subrogation opportunities; secures and disposes of salvage.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.

• Supports the organization’s quality program(s).

QUALIFICATIONS

Education & Licensing

Must have an active Property Adjuster License ; Multi state licenses preferred Bachelor’s degree from an accredited college or university preferred.

Experience

• Claims management experience or equivalent combination of education and experience required to include knowledge of construction basics, experience and knowledge of personal and commercial lines property policies, coverages, principles, and laws.

• General construction knowledge and material identification is a plus

• Contents and ALE handling is a plus

• Multi-Peril handling is a plus

Skills & Knowledge

• Strong customer connection/service skills

• Strong oral and written communication, including presentation skills

• PC literate, including Microsoft Office products

• Demonstrated commitment to timely reporting

• Strong interpersonal skills

• Attention to detail and accuracy

• Good time management and organizational skills

• Ability to work independently or in a team environment

• Ability to meet or exceed Performance Competencies

• Travels as required.

• Knowledge of personal and commercial line property policies, coverages, principles, and laws

• Knowledge of construction basics

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental : Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical : Computer keyboarding, travel as required

Auditory/Visual : Hearing, vision and talking

NOTE : Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Taking care of people is at the heart of everything we do. Caring counts

Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts. Watch this video to learn more about us. (https://www.youtube.com/watch?v=ywxedjBGSfA)