Sedgwick Ireland Hiring for Customer Service Job at Dublin , Ireland Full Time

• Full Time Permanent Role
• 35 Hour Working Week
• Onsite/ Hybrid Options Available
• Sandymount Location
• Career Progression Available

At Sedgwick, caring counts. Taking care of people, organisations and our employees is at the heart of everything we do. Due to continued growth, we are looking for caring, empathetic and solution focused individuals to join our welcoming and energetic company.

Specific responsibilities (including but not limited to)

• Receive and handle telephone enquiries
• Communicate effectively with customers and clients
• Respond to customer enquiries in a confident and knowledgeable manner
• Where necessary manage and resolve customer complaints
• Meet required individual and team targets
• Ready to always act in a compliant and secure manner

Our Ideal Candidate

• Excellent attention to detail
• Must be available for onsite training (4 weeks), will move to hybrid working once training is complete
• Motivated
• Previous customer service experience preferable but not essential
• Excellent communication skills; verbal and written
• Enjoys working as part of a team
• Problem solving abilities

• Results orientated
• Good IT skills, particularly in word, excel and outlook

Benefits of working for Sedgwick

• A chance to obtain your insurance qualification in APA or CIP
• Career Development and Progression
• Health Insurance Scheme
• Employee Referral Scheme
• Leap Card Tax Saver
• Close proximity to Dart Station
• Cycle to work scheme
• Sports & Social Club
• Discounted Personal Training Circuit Classes
• Employee Assistance Programme

Next Steps

We will review your application and a member of our team will be in touch shortly.

Job Types: Full-time, Permanent

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Performance bonus

Application question(s):

• Do you have a notice period?
• What has attracted you to this role?