Under the direction of the Benefits Manager, the Benefits Specialist is responsible for assisting in the implementation and administration of benefits programs established by Seminole Hard Rock Support Services.
Administer benefit programs in compliance with Support Services Policies and Procedures, and insurance contract agreements.
Design, evaluate and modify benefits processes to ensure that programs are current, communicated and in compliance with the Seminole Hard Rock Support Services guidelines.
Evaluate services, coverage, and options available through benefits programs offered by Support Services. Provides feedback and data as needed.
Assist with benefits communications, meetings and practices that best meet the needs of our diverse employee group and the overall goals of the organization.
Monitor the effectiveness of benefits programs and ensures compliance with statutory requirements on an ongoing basis and promptly reports service concerns to the Director, Compensation & Benefits or appropriate benefits representative.
Coordinate and manages annual and quarterly enrollment periods.
Supervise monthly billing process and reconciliation and resolves any disputes or differences with insurance company and accounts payable.
Ensure all enrolled team members meet all eligibility requirements and promptly notifies Director, Compensation & Benefits or insurance carrier(s) if eligibility status changes.
Processes enrollments, changes, terminations payroll deduction setups, COBRA notifications of benefit coverages as needed to maintain group eligibility.
Conduct regular audits.
Develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc.
Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations.
Conduct personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
Ensure prompt and discreet notification to appropriate management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
Interview, hire, schedule, appraise and supervise all directly assigned personnel.
Meet personally with employees individually and in groups to provide assistance and communication regarding benefits programs.
Conduct informational sessions for new employees (Orientation) and existing employees (for annual Open Enrollment, quarterly 401(k) Plan enrollment or enrollment of new benefits programs). Communicates the time and location of benefits’ meetings property-wide.
Provide feedback about benefits programs that best meet the needs of our diverse employee group and the overall goals of the organization.
Compile monthly billing report for all insurance benefits, and requests payment. Resolves any disputes or differences with insurance company and accounts payable.
Reconcile employee contribution deductions to the monthly premiums due.
Help to coordinate and administer large enrollments (i.e. Open Enrollment) and the annual Health and Information Fair.
Other duties as assigned.
Bachelor’s degree in a related field preferred, and three (3) years similar Human Resources experience required with a heavy emphasis on administering and implementing benefit programs, policies and procedures in a large company or an equivalent combination of education, certification and experience.
One (1) year experience as a Human Resources Supervisor is required, preferably in a hospitality, casino or health care environment.
Excellent communication, presentation and analytical skills required, along with the ability to prepare financial spreadsheets.
Must be proficient in MS Word and Excel and have extensive HRIS knowledge.
Position requires strong knowledge of HIPPA, FMLA, ADA, ERISA, and COBRA.
Strong knowledge of all applicable employment laws and government regulations a must. High level of confidentiality and a professional demeanor required.
For a listing of all opportunities at Seminole Hard Rock Support Services, please go to www.gotoworkhappy.com.
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