Senior Resource Group, LLC Looking for Customer Service Representative at Solana Beach, CA Full Time

For over 30 years, Senior Resource Group-SRG has been an innovator in the development and operation of senior living communities across the USA. Our experience and passion has helped us win many awards for innovative community design, excellent service and exceptional care.

We are looking for people with a great personality and attitude that would like to help our customers as they begin to discover our best in class senior living communities. You will work out of our beautiful corporate office in Solana Beach while providing customer service via telephone and email. Don’t worry, this is not a telemarketing job!

Great benefits and bonus opportunities available.

Senior Resource Group recognizes the value of dedicated, well trained workforce. When an employee demonstrates their commitment to SRG by completing all components of our Employee Growth Program (SynRGy), they are eligible to apply for tuition reimbursement through our Investing in You program.

• Previous experience working within a customer service role
• Excellent communication (especially listening), administrative and interpersonal skills are of great importance
• Knowledge of customer platform ticketing systems
• Good computer skills are required with a good knowledge of Microsoft package
• Be fluent in English and have an excellent standard of written and spoken communication
• Be enthusiastic and dedicated to providing excellent customer service
• Good organisational abilities
• Ability to multi task and manage own time/projects
• An aspiration for continuous improvement

Additional Information

All your information will be kept confidential according to EEO guidelines.

Senior Resource Group is an equal employment opportunity employer. We do not discriminate against any applicant or employee based on race, color, sex, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws, and we prohibit harassment of applicants or employees based on any of these protected categories. We comply with all applicable federal, state and local laws, including but not to limited, respecting consideration of unemployment status in making hiring decisions. Completing an application does not guarantee that you will be offered a position. We review all applications and strive to hire the candidates who are the most qualified to perform the essential functions of the position with or without reasonable accommodations.