SentiOne Looking for Social Media Strategist and Content Creator at Ciudad de México, México Full Time

SentiOne is an AI-powered social listening and omnichannel customer service automation platform, powered with industry-agnostic NLU engine. We provide cutting-edge AI technology for automating customer service across multiple channels combined with powerful social listening and analytics for customers in more than 70 countries across the globe.

Flat structure, no micromanagement, no dress code, celebrating every possible occasion – that’s us in a nutshell 🙂 We value culture based on innovation, transparency and open communication. As a team, we’ve created a space to develop our unique talents and exchange knowledge. We respect each other and trust each other’s judgment.

What You’ll Be Responsible For

• Generating and managing content for our Social Media Channels (LinkedIn & Twitter)
• Create methods to generate new cooperations opportunities (with Influencers/joint actions with agencies)
• Growing the number of followers and engagement on our own publication
• Position SentiOne as a leader/innovator in Social Listening & Social Media Insights in LATAM
• Generate a Social Listening & Digital Data Analytics community in several LATAM countries
• Work hand in hand with Marketing, Design, and Product departments

What You Need To Get The Job Done

• Minimum 2 years of experience in communication, running social media, and content creation
• Experience in Marketing/Community Building for SaaS/B2B companies in the technology industry
• Knowledge about Social Media Channels (Twitter & Linkedin)
• Excellent writing and spelling skills in Spanish and English
• Startup mentality, innovative, creative, and proactive
• Be able to work independently and as part of a team in a fast-paced, fast-changing environment

Nice To Have

• Experience with Web Development
• PR-related network in Mexico & LATAM

What Are Our Drawing Cards

• TRUST, OWNERSHIP, FREEDOM. We believe in people and their potential – which is why we give them space to use their knowledge and expertise. You take ownership and responsibility for your work. No micromanagement here.
• OWN AI PRODUCTS. We develop our products using the latest technologies and state-of-the-art solutions in the field of intent detection and text processing. You have an impact on the products we create.
• FLEXIBLE WORKING HOURS. Reasonably balanced schedule is the key to productivity. It doesn’t matter if you are an early bird or you get a lot done in the wee hours of the night. Just make sure you are available within our core hours – 10 am – 4 pm CET.
• HOLIDAYS & DAYS OFF. Everyone needs to recharge their batteries and get some rest. Regardless of the contract, you get paid days off.
• WORK FROM ANYWHERE. You can work from home or another location as long as you have good wi-fi and availability within our core hours. We are distributed-first.
• DEVELOPMENT & LEARNING OPPORTUNITIES. Our goal is to create tailored-made development paths for all our SentiTeam members. You can also join our SentiAcademy to learn new skills from talented peers.

Here’s What Our Recruitment Process Looks Like

• The first interview with Martyna from the Talent team – we would like to check part of your experience, your expectations, and your soft skills.
• The task to solve offline – will show us your approach to work.
• Online interview with Ferdinand (Director of LATAM) & Wojciech (Head of Marketing) – you will focus on the role in SentiOne, your experience, and team fit.
• Decision.
• Welcome on board 😉

SentiOne is an equal opportunity employer and does not discriminate based on race, religion, gender, age, sexuality, or physical ability. If you have any questions, feel free to contact us by LinkedIn, for an informal conversation.