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United States
Serco North America Hiring for Data Entry Operator at Herndon, VA Full Time
Position Description:
Serco IP Services, part of Serco North America, is seeking a Data Entry Operator to process patent documents for the United States Patent and Trademark Office (USPTO). Documents are required to adhere to a detailed technical style guide to prepare them for publication.
The Data Entry Operator will be responsible to type, proofread, and edit electronic documents to support daily production to meet Customer specifications within established quality standards and deadlines. Successful candidates can make significant contributions to the patent industry.
Essential Duties and Responsibilities may include:
- Correct OCR errors
- Transcribe data from source documents
- Verify entered data with source documents
- Apply composition codes and style rules
- Check for compliance with style guide rules
- Consistently meet quality requirements
- Consistently meet production deadlines
- Problem solve and escalate issues that may impact delivery of a quality, on-time product
- Participate in team meetings and projects
- This position may work with supervisors, peers, quality staff and others within the company to ensure deliverables meet expectations.
- This position may assist in training new employees, maintaining work instructions, and recommending changes for improvement
- This position typically reports to an Edit Team Supervisor
Qualifications:
Required Skills:
- Highly detail-oriented and efficient
- Ability to perform repetitive tasks reliably and accurately
- Aptitude for scanning to recognize visual patterns
- Ability to acquire and retain information from detailed rule sets
- Ability to follow written standard operating procedures
- Ability to meet production deadlines
- Good verbal, written and organizational skills
- Proficiency in Microsoft Office or similar document editing software
Education: High School diploma or equivalent
Experience: 0-2 years
Candidates must be located in Virginia.
Desired Skill: Subject-specific focused knowledge
Security Clearance: Applicant selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. Applicant must be a United States citizen.
If you are interested in supporting and working with USPTO and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!
Company Overview:
Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco Americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset – we listen, respect and support them throughout their career at Serco. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying our workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco.
If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
COVID-19 Regulations: Serco complies with all applicable COVID-19 requirements. This may require employees to be vaccinated against COVID-19, provide attestations regarding vaccination status and/or COVID-19 testing, or satisfy other conditions of employment that Serco deems appropriate, and employees may be required to show proof of vaccination and/or negative COVID-19 test results as a condition of employment (except in limited circumstances where an employee is legally entitled to an accommodation).
