Serenity Zen SPA Hiring for Front Desk Receptionist Job at West Covina, CA Full Time

APPLY ONLINE ONLY; Applicants calling in will not be considered.

Serenity Zen is looking for motivated individuals to join our team. Individuals are responsible for providing clerical and administrative support for the Spa. They must be able to speak clearly, communicate with all types of people, including VIPs, dignitaries and celebrities. The Spa Receptionist must maintain a professional appearance and friendly attitude toward guests, other employees and management staff and conduct themselves in a professional manner at all times to reflect the high standards of the company.

Principal duties for Spa Receptionist/Coordinator include but not limited to:

• Creating and contributing to the growth and positive atmosphere of the store
• Overseeing and managing the daily operations of the store
• Providing excellent service to members/ guests by answering phone calls, setting appointments, greeting members/ guests upon arrival and selling services
• Assists in maintaining professional front desk and reception area.
• Maintaining professional and impeccable store environment for employees and customers/guests
• Flexible schedule with evening and weekends required
• Understands, believes in and upholds Serenity’s Vision, Values and Service Essentials
• Primary responsibilities are sales, customer retention, employee management and customer service

Requirements

• Management, sales and/or marketing experience helpful
• Positive and professional attitude in any situation
• Able to perform multi-tasks
• Understands and values the importance of GREAT customer service
• Great Communicator with strong work ethic
• Passion for exceeding expectations
• Ability to work with diverse group of employees and clients
• Love of health and wellness services and products
• Makes great decisions including when to ask for support
• Be flexible to do the openings, closings and to work on weekend shifts
• Bilingual in Chinese, Korean, or Vietnamese (Preferred)

Benefits

• Uncapped Commission
• Wellness Program
• Bonuses

Job Types: Full-time, Part-time

Pay: $15.00 – $22.00 per hour

Schedule:

• Monday to Friday
• Weekend availability

Application Question(s):

• Are you willing to go through a background check?
• What is your availability? Do you have prior obligations? (religion, relationships, family, school, etc.)
• What experience do you have with massages and/or in the wellness field?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Receptionist: 1 year (Preferred)
• Scheduling: 1 year (Preferred)

Language:

• Mandarin Chinese (Preferred)
• Spanish (Preferred)

Work Location: One location