This job was posted by https://www.azjobconnection.gov : For more
information, please see: https://www.azjobconnection.gov/jobs/5989675
Overview
Position Title: Maintenance Technician
Reports To: Operations Manager or General Manager
Status: Full-time, Regular position
Category:Technician
Location Name: Orangutan Home Services
Location Address: 2922 S. Roosevelt St. Tempe, AZ 85282
Join the team of experts and realize your true potential!
Why You Should Join the Service Experts Team?
Our team consists of the very best; we believe in doing what is right
for our customers and our employees. We provide our employees with
training, support and an opportunity for unlimited professional growth.
Join us and become an EXPERT!
Position Summary:
Under general supervision, performs precision tune-ups and maintenance
on HVAC equipment and accessories. Communicates with customers to answer
questions, resolves problems, and ensures complete customer
satisfaction. Promotes products and services to customers. Works under
the direction of the Field Supervisor or General Manager.
What Do We Offer You as a Service Experts Employee?
Service Experts offers a comprehensive benefits package designed to
support employees and their families in managing their health and
wellness needs. Following is a summary of the many benefits that could
be available to you as a Service Experts valued employee.
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– Medical /Dental /Vision Insurance programs
– 401(k) Retirement Savings Plan with company-matching contributions
– Life Insurance, for you and options you can elect for your family
– Short-term and Long-term disability insurance options, that protects
you and your family if you are unable to work
– Supplemental benefit programs such as: Legal advice, pet insurance,
health advocacy programs
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– World Class Training opportunities through our Experts University
– Career Development opportunities
Service Experts Heating & Air Conditioningis an equal opportunity
employer and all qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, national
origin, disability status, protected veteran status, or any other
characteristic protected by law.
Responsibilities
Key Responsibilities:
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– Completes routine maintenance and equipment cleaning as needed or
required
– Responsible for delivery and removal of parts and equipment needed
to complete service work
– Assists the Service Technician in servicing heating, air
conditioning, ventilation, and refrigeration equipment as well as
accessories
– Using hand-held device records all required information on customer
call. Completes all forms and paperwork in a neat, timely, complete,
and accurate manner. If necessary, collects payment from customers.
– Communicates with dispatch, while on duty, to ensure dispatcher has
an accurate status report of activities and availability
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– Responsible for delivery of excellent customer service and
sustaining high levels of customer satisfaction
– Promotes products and services to the customer. Calls Sales and
Service Coordinator with specifics on replacement product sales
le ds generated from customer service visit.
– Ensures company property, vehicles, and tools are being used,
maintained, and properly accounted for
– Represents the company professionally, honestly, and ethically in
all business matters and activities
– Follows standard procedures and process, ensures that the company
vehicle is properly stocked
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– Performs similar/other duties as needed or assigned
Qualifications
Qualifications:
EPA and safety certifications required
Basic knowledge of the fundamentals of the operational functionality of
heating, air conditioning, and ventilation equipment as well as relat
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