SGF Global Hiring for Voyage Coordinator at Miami, FL Full Time

Tourism Coordinator

Onsite in Miami, FL

Pay rate: $25.90 per hour

Global Cruise Line Company

3-month contract, renewable up to performance

Overview of Role:

This position is responsible for assisting the Land Program Manager in implementing and managing land products and ensuring inventory is properly maintained per voyage, all while meeting performance and cost criteria within a specified budget and timetable. The Land Program Coordinator handles daily requests from our internal sales teams focusing on an average of 50 Pre & Post programs offered worldwide. This position will also look after guests’ bookings, design and sell concierge arrangements direct to guests and/or travel agents and assist and cooperate with various projects required or as needed by the department.

Key Responsibilities:

• Prepares and maintains programs’ day to day descriptions in Word; carefully proofreading all documents to ensure accuracy of information, spelling and grammar before distributing to other departments and applying to the website.
• Distribute Land programs manifests and space review reports to ground operators and shipboard staff as per schedule
• Develop high-quality customized programs and sell concierge arrangements according to guests needs and requests for their upcoming voyage: pre-cruise or post cruise.
• Monitoring the inventory per voyage and per ship and act accordingly to analyze the need to increase the capacities based on demand.
• Communicate with ground operators to secure additional space or amenities based on inbound requests.
• Responsible for handling all communication with internal departments and travel agents if any changes to programs arise.

Requirements:

• Fluent in English in both verbal and written skills.
• Detailed oriented, organized and proactive.
• Ability to multi-task, prioritize and problem solve in a deadline-oriented atmosphere.
• Flexibility in terms of dealing with changing priorities and dealing with multiple projects simultaneously.
• Must be proficient in Microsoft Word, Excel, and PowerPoint.
• 2-year degree or equivalent work experience required.
• Minimum 3 years of experiences in tourism preferably in the luxury cruise category.
• Shipboard/Hospitability Industry experience preferred.

Job Types: Full-time, Contract

Pay: $25.90 per hour

Schedule:

• 8 hour shift

Experience:

• cruise line or tourism coordination: 3 years (Required)

Work Location: One location