ShowHeroes Group Hiring for Trainee Account Manager Job at Ciudad de México Full Time

We are looking for a Trainee Account Manager to create long-term, trusting relationships with our customers and support the Sales team. The ideal candidate is proactive and passionate about our products and the clients they serve. In this role, you will liaise with cross-functional internal teams to improve the entire customer experience.

Your Responsibilities

• Collaborate with internal departments to facilitate client need fulfillment
• Maintain updated knowledge of company products and services
• Resolve complaints and prevent additional issues by improving processes
• Responsible for a smooth transition from sales to campaign management, acting as the intersection between client and all internal stakeholders
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives

Your Profile

• Just graduate from Bachelors Degree in Business Administration, Communications, or Marketing
• Enjoy sales and customer service
• Ability to build rapport and collaborate with others within the company and externally
• Very good analytical skills and google suits knowledge
• Professional proficiency in English

What we offer

• Direct impact on the success of the company
• Great scope for own ideas and initiatives
• Truly international working environment
• Participation in Europe’s leading AdTech company
• Profound insight into the media industry and across SHG brands
• ShowHeroes Family Spirit

People at ShowHeroes

*In our roles as employees, entrepreneurs and applicants, we are first and foremost people and therefore infinitely diverse. We celebrate this diversity at the ShowHeroes Group. Not only in the recruiting process, but also in hiring, promotions and salaries, we always make decisions regardless of gender, age, origin, religion or disability. Our most important benchmarks are qualification, performance and compatibility with the values of our company.