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Home / Job Search /Sirius Program Manager, Security
Sirius Program Manager, Security at CDW Careers
Job ID:
22001492
Focus Area:
Delivery Engineering
Post Date:
Mar 18, 2022
Location:
Remote, Remote
Contract
Type:
Full-Time
Sirius Computer Solutions is a CDW company. We share common values as a performance-driven, customer-focused culture. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers across the globe.
The Program Manager performs as a Delivery Leader for targeted key clients in the Security practice. This individual has the primary responsibility for leading the delivery of multiple, complex projects to ensure completion of deliverables, high client satisfaction and attainment of a program’s overall financial, quality & timeline objectives. This individual is responsible for the management of the client executive relationship as well as the internal Sirius team throughout the delivery of a program of projects.
Key Areas of Responsbilities
Performs as a Delivery Leader on targeted key clients
At assigned clients, is responsible for the management of the client executive relationship as it pertains to integrated solutions, ensuring a clear understanding of offerings, programs and commitments defined by Sirius and client contracts
Maintains primary responsibility for creation, quality and presentation of program deliverables
Maintains overall responsibility for a program’s client satisfaction, and financial, quality & timeline attainment
Has overall responsibility to ensure contractual compliance
Works with Account team on critical path issues that have budget, resource and client impacts, and is able to communicate critical path variances with ease the client and internal Sirius stakeholders
WorkswithServices management,Servicesoperations,andSalesonstaffingandpipelineactivity
Assumes ownership for the budget and performance against the budget, including identifying and tracking variances
Builds and/or delegates and manages work plans, timelines, schedule development, time tracking tools, and resource estimates
Develops and manages program business case, including financial and risk analyses
Performs root cause analysis to triage issues and risks, and works directly with the client to drive the closure of critical issues
Conducts stakeholder interviews and owns relationships with key stakeholders (Director, VP)
Participates in and/or leads client kick-off meetings, executive status meetings, steering committees, launch teams, major milestone reviews, and program close out meetings
Performs Change control and review, and provides guidance around change management
Manages the Quality Assurance process, to include building Sirius’ quality standards and processes into the project work, providing the right resourcing and focus
Ensures project closure, invoicing & client satisfaction survey occur on a timely basis
Manages communication flow during escalation events
Identifies and facilitates development of additional opportunities throughout the program
Marshalls pre-sales resources around opportunities within targeted accounts
Develops client proposals, SOWs & Pricing model to complete the sale in conjunction with sales and opportunity pursuit team
Advocates for the Sirius project team around Recruiting, Coaching and Rewards & Recognition
Enhances Sirius’ project planning/timeline capabilitybyeducating others & enhancing tools
Complies with all time compliance and time entry guidelines
Meets billable utilization targets
Training/Certifications: Attend training sessions or shadowing activities, and obtain industry related certifications as determined by management
Administrative Overhead – Responds to email, phone calls, completes time cards in a timely manner, expense reports and status reports as required
Basic Qualifications
Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Engineering, Mathematics, Business or a related field
At least eight (8) years of project management experience managing security solutions, such as, but not limited to:
Security strategy, Operations, Cloud security design
Security Infrastructure engineering projects (Firewalls, Endpoint) and Threat/Vulnerability management
Identity and Access Management solutions (SailPoint, Okta, Microsoft, PING, etc)
Cloud Access Security Broker projects
Other Position Requirements
Demonstrated ability in evaluating data and analytics recommendations to help clients meet their current and future business demands
Extensive experience with Datawarehouse platforms (Oracle, Google, Informatica), Cloud based (Snowflake, etc), Data Analytics, Modernization
Demonstrated ability to collaborate effectively with a wide variety of client and Sirius team members, including management and technical staff
Demonstrated leadership skills, including client expectation management, negotiation skills, command skills, collaboration, coaching, and mentoring
Demonstrated ability to motivate and inspire others
Demonstrated ability to understand client needs and explain and apply cost-effective technology alternatives to meet them
Demonstrated ability to define problems, collect data, establish facts, draw valid conclusions, and create solutions to complex Information Technology related problems
Demonstrated experience leading advanced and complex technology projects in support of business initiatives
Demonstrated ability to develop longer-range project plans and schedules to complete complex projects or new solution/product development
Demonstrated communication and presentation skills, including the ability to present information to senior management, and perform knowledge transfer to the client
Demonstrated understanding of contracts, project planning, the development lifecycle, and product offerings
Demonstrated ability to engage in difficult conversations with project teams and clients on issues, risks and escalations, up to and including executive conversations
Demonstrated ability to set and prioritize goals and pursue them to completion
Demonstrated ability to multitask and prioritize workload tight deadlines in a fast-paced environment
Demonstrated ability to provide day-to-day and more strategic guidance to less experienced project team members, including acting as an SME on project planning, resource estimation, and quality control
Preferred Qualifications
COVID-19 Update:
CDW is committed to maintaining a workplace that is free of known hazards and to ensuring the safety, health, and well-being of coworkers and candidates for employment and their families, as well as the community.
CDW requires all coworkers be fully vaccinated against COVID-19, with the only exceptions being a documented, legally required medical or religious accommodation. Prior to starting with CDW, successful candidates will be required to: (i) be fully vaccinated against COVID-19 and provide CDW with proof of full vaccination; or (ii) apply for and receive a medical or religious-based accommodation to be exempt from the mandatory vaccination policy.
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