Location: Virtual (Work at Home)
With 160,000+ people working across the globe – at home or in contact centers – Sitel Group securely connects brands with their customers over 8 million times every day in 50+ languages, driving our clients’ digital customer experience (CX) strategies forward. Our award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience. At Sitel, our talent is our strategic differentiator. By bringing a diversity of perspectives through our people and ideas, we create an environment of support and learning where all of our differences are valued. Sitel is proud to be an Equal Opportunity workplace.
Benefits/Perks:
As a Customer Service Associate, you’ll help deliver white-glove support to our client’s most important focus, their customers! Our expert staff provide a warm welcome, ask the right questions, and create engaging relationships in order to solve for the customer.
Job duties include:
Note: You are applying to a general customer service opening. Our Talent Assessment Team will review your information to match you with the best fit program within our organization. If selected for an interview, that is when you will find out more about the specific client/brand and other essential job duties.
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