SitusAMC Hiring for IT Software Product Specialist – Remote USA at Concord, New Hampshire Full Time

IT Software Product Specialist – Remote USA

Apply now (https://situsamc.avature.net/careers/ApplicationMethods?jobId=13329&eeo=6)

SitusAMC provides industry-leading services and innovative technologies for the real estate finance industry. We are a nearly $2B Global company with 7200 Employees Globally and growing.

The Future will be digitally driven. We are transforming the industry through technologies that reduce transaction time, increase accuracy, enhance transparency, and minimize costs.

Please read on to discover how you may join the best and most passionate Technology people who transform the real estate finance industry every day.

Are you ready to Realize your career potential with SitusAMC?

Position Overview:

The professional in this position is as a liaison between SitusAMC and our clients to facilitate the delivery and implementation of Inhouse software and configuration into client production environments. This position receives, validates, and routes software defects internally for resolution. This position will also provide training to both clients and internal team members. In normal times this position travels nationally to support client installations.

Essential Job Functions:

• Issues validations, internal and external

• Performs Testing of Inhouse Applications for Project and Support-related activities

• Provides Client Admin, Client End-User, and Internal trainings, performs both on-site and utilizing VSD (Virtual Service Delivery)

• Upgrades Features, Enhancements, Issue Reviews, and Custom Configuration demonstrations

• Conducts Inhouse developed Application Configuration, Setup, and Installation

• Develops Inhouse Application knowledge and understanding of Business Concepts

• Create Specifications (Findings, Extensions, Enhancements), Documentation (User Guides, Release Notes, Configurations)

• Analyzes Specification and requirements

• Travel up to 15%

• Such other activities as may be assigned by your manager

• Associates degree or equivalent combination of education and experience

• 6 months to 1 year related experienced strongly preferred

• Strong working knowledge of Microsoft SQL Server, Internet browser software, and Microsoft Office suite

• Exhibits ability to learn and apply new skills

• Identifies and resolves problems in a timely manner gathering and analyzing information skillfully

• Works cooperatively in group situations; works actively to resolve conflicts

• Displays strong customer service acumen and skills

• Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation

• Ability to follow instructions and responds to management direction

• Ability to work independently

• Takes initiative and undertakes self-development activities

• Demonstrates accuracy and thoroughness

• Demonstrates Strong business acumen

Qualifications/ Requirements:

• Associates degree or equivalent combination of education and experience

• 6 months to 1 year related experienced strongly preferred

• Strong working knowledge of Microsoft SQL Server, Internet browser software, and Microsoft Office suite

• Exhibits ability to learn and apply new skills

• Identifies and resolves problems in a timely manner gathering and analyzing information skillfully

• Works cooperatively in group situations; works actively to resolve conflicts

• Displays strong customer service acumen and skills

• Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation

• Ability to follow instructions and responds to management direction

• Ability to work independently

• Takes initiative and undertakes self-development activities

• Demonstrates accuracy and thoroughness

• Demonstrates Strong business acumen

Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings.

SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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Job Location:

Remote, RE, USA

Country:

USA

Date published:

21-Jan-2022