Social Security Administration Hiring for Claims Specialist at Richmond, VA Full Time

Claims Specialists (CS) in Field Offices play a vital role delivering Social Security benefits and services to the public, both in-person and over the phone. As a CS, you conduct interviews to obtain, clarify and verify information for initial eligibility for various benefits. In addition, you resolve discrepancies, clarity issues, and make final decisions for initial and post-entitlement benefits and payment; adjudicate entitlement or disallowance actions; and use SSA’s computer systems to access and update claims information.

*** Bilingual candidates encouraged to apply,

To qualify, you must be a U.S. Citizen and have excellent communication and people skills. We consider additional qualifications such as experience, education, or a combination of experience and education, Bachelor’s Degree.

Job Type: Full-time

Pay: $39,275.00 – $72,001.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Ability to commute/relocate:

• Richmond, VA 23220: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Required)

Experience:

• Customer service (Preferred)
• Microsoft Office (Preferred)

Work Location: Hybrid remote in Richmond, VA 23220