Sophos Looking for Sales Engineer at Vancouver , British Columbia Full Time

Sophos is a worldwide leader in next-generation cybersecurity, protecting more than 500,000 organizations and millions of consumers in more than 150 countries from today’s most advanced cyberthreats. Powered by threat intelligence, AI, and machine learning from SophosLabs and SophosAI, Sophos delivers a broad portfolio of advanced products and services to secure users, networks, and endpoints against ransomware, malware, exploits, phishing, and the wide range of other cyberattacks. Sophos provides a single integrated cloud-based management console, Sophos Central – the centerpiece of an adaptive cybersecurity ecosystem that features a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity vendors. Sophos sells its products and services through reseller partners and managed service providers (MSPs) worldwide. Sophos has major hubs around the globe. More information is available at www.sophos.com

Role Summary

Responsible for providing presales support for Managed Threat Response to the Global sales organization as well as actively working with customers experiencing breaches through the Sophos incident response service.

What You Will Do

• Provide presales support to the Global Sales organization by being a subject matter expert on SOPHOS Managed Threat Response and Rapid Response
• Work with all sales and account teams to provide presales support via remote engagements, product demonstrations, proof of concepts, and answers to technical questions about our service offerings
• Develop enablement tools that show the service advantages of SOPHOS Managed Threat Response
• Provide availability for night and weekend rotations in support of selling SOPHOS Rapid Response incident response service intake
• Support lead generation activities such as events, webinars, user groups to promote net new opportunities
• Position and promote Sophos as a thought leader in the cybersecurity space
• Support lead generation activities such as events, webinars, user groups, etc.
• Work closely with product management to provide customer and partner feedback on features, product direction, etc.
• Provide market intelligence about competitive MDR and IR solutions

What You Will Bring

• Minimum of 2 years of experience as a Sales/Solutions Engineer in the cybersecurity space
• Deep technical knowledge of networking, endpoint security concepts, managed detection and response (MDR), and business requirements
• Deep understanding of modern ransomware campaigns
• Strong presentation, verbal communication, and interpersonal skills
• Excellent project management skills and writing skills
• Ability to be self-motivated and thrive in a team environment
• Knowledge of the security software industry, including competitors, market needs, and trends
• Familiarity with Sophos solutions or similar competitive products is a plus
• Certifications in security is a plus
• Strong Troubleshooting skills
• Experience selling managed security services and solutions
• Experience with pre-sales technical support is a plus though not required
• Knowledge of compliance standards and assessments is preferred, though not required

What’s Great About Sophos?

• Our people are what makes Sophos special – we demonstrate shared vision, talent, innovation, and creativity, all of which are accompanied by a great sense of fun and team spirit.
• Employee-led diversity and inclusion groups that build community within Sophos and provide internal education and advocacy (eg. Sophos Women in Tech group to improve gender parity, encourage gender-balanced leadership, and support career progression at Sophos)
• Sophos Environment Network and employee challenges to contribute to sustainability and reduce our environmental footprint
• Annual commitment to charity and fundraising across our global sites and volunteer days for employees to give back to local communities
• Global trivia competitions to keep our minds sharp
• Global Mental Health days off work for all Sophos to help employees relax and recharge
• Monthly employee wellbeing webinars and training to support employee health and wellbeing
• Employee rewards and thanks, such as our free annual subscription to Calm

Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants that can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. If you have any questions about Sophos’ data protection practices, please contact dataprotection@sophos.com.