SOS Recruitment (New Zealand) Looking for Customer Service/Internal Sales at Auckland, Auckland, New Zealand Full Time

Our client is a leading Australian sporting goods company who is Australasia’s premier supplier of sport, fitness and active play equipment to schools, clubs and community.

They are now seeking a new shining star to join their small NZ office in the key role of Customer Service, Call Centre and Internal Sales. You will join a small, passionate, focused and fun team based on Auckland’s North Shore who do a great job servicing their thousands of Kiwi clients throughout New Zealand.

This role is varied with a diverse range of tasks being performed; Frontline Sales, Sales Administration and Freight Administration.

The successful applicant will report directly to the company’s Head Office in Brisbane, Australia. The core working days/hours are Monday to Friday, 9am to 5pm.

The person we are seeking will have all or most of the following skills, experience, aptitude or attributes:

• 3 years Customer Service experience in a customer service, sales or call centre type work environment;
• Intermediate skills and experience with Microsoft programmes including Word, Excel and Outlook email;
• A ‘hands on’, highly energetic, well-organised person with a passion for customer service excellence;
• A high level of accuracy and strong attention to detail;
• Experienced, proficient, accurate and fast data entry and administrative skills, especially involving numbers and lots of detailed information;
• A good head for numbers and some aptitude for financial analysis;
• Strong organisational skills with the ability to prioritise as well as multi-task;
• A genuine team player with high initiative and ability to think laterally;
• A friendly, warm and engaging personality who can smile with their eyes and voice;
• Excellent time management skills;
• Well presented;
• Highly developed telephone and email communication skills;
• Proactive and prepared to work in the warehouse if/when needed;
• Confident and resourceful in decision-making;
• Good problem solver with the ability to identify and implement collaborative process improvements;
• Able to remain calm in the face of heavy workloads and/or stressful scenarios by communicating and collaborating with other team members to resolve issues and or meet deadlines.

ANY APPLICATION RECEIVED WITHOUT BOTH AN UPDATED CV AND A COVER LETTER FOR THIS ROLE WILL NOT BE ACCEPTED!

This is a neat role in a small friendly team, an excellent opportunity for someone looking to join an industry-leading, highly regarded company. Don’t miss out on this awesome opportunity!

APPLY NOW!

We’re keen to fill this role urgently and so if you feel you tick all (or most) of the above boxes, we strongly suggest you APPLY ONLINE ASAP, remembering to attach an updated CV as well as a brief, but specific, Covering Letter telling us briefly WHY you believe you’re the one we’re looking for and what you can offer our client if selected!