South West Hiring for Administrative Assistant Job at Dallas, TX Full Time

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:
Company Promise

Southwest will provide a stable work environment with equal opportunity for learning and personal growth. Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Employee Promise

I will demonstrate my Warrior Spirit by striving to be my best and never giving up. I will show my Servant’s Heart by delivering Legendary Customer Service and treating others with respect. I will express my Fun-LUVing Attitude by not taking myself too seriously and embracing my Southwest Family.

Southwest Airlines is an Equal Opportunity Employer

Job Summary

Provide legendary Customer Service by providing administrative support to member(s) of Department Teams and Leaders (up to and including the Director level). Responsible for overall department administrative functions and smaller to lower complex projects as assigned.

Responsibilities

Work under direct supervision and may be assigned general projects

Manage small scale department projects and cultural activities

Support large event planning for the Department

Review department and company news closely and understand them in relationship to their organization

Write clear and concise responses to incoming email inquiries. Prepare communication on behalf of the Leader when directed

Edit and review all written correspondence

Schedule travel arrangements under direction of Leader(s)

Organize and maintain all files, records, and other information

Assist in compiling reports

Serve as backup to Sr. Administrative Assistant(s)

May perform other job duties as directed by Employee’s Leaders

Knowledge, Skills and Abilities

Skilled in a high level of customer service delivery

Ability to clarify details

Ability to operate multi-line phone courteously and with sufficient speed

Skilled in office management & department procedures

Ability to proactively seek creative ways to perform tasks in a timely and efficient manner

Ability to perform mathematical computations

Ability to meet confidentiality expectations regarding confidential, proprietary and sensitive Company information

Ability to communicate professionally with Leaders and all internal & external Customers

Ability to set priorities, multitask, and work with a sense of urgency

Knowledge of the mission, purpose, and vision of Southwest Airlines and their department Understands the different functions of the department

Location

Dallas Headquarters (Hybrid)

Education

Required: High School Diploma or GED

Experience

Required: Entry-level experience, developing skills and knowledge in Administrative Support or Customer Service related fields

Licensing/Certification

N/A

Physical Abilities

Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time

Ability to communicate and interact with others in the English language to meet the demands of the job

Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Southwest Airlines is an Equal Opportunity Employer.

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