Southwest Agromart Limited Hiring for Customer Service/Administration Job at Ridgetown Full Time

About us

Southwest Agromart works with Southwestern Ontario growers to provide the information and services they need to grow the highest quality products at maximum yields.

Southwest Agromart is looking for an outgoing and process oriented individual to join our high performing team at our Ridgetown location.

CUSTOMER SERVICE AND SALES SUPPORT:

· Services the customer by meeting their needs within a region, via phone, email and counter service.

· Assists the sales team with executing the defined sales marketing plans, with the specific customer base, to meet territory expectations.

· Provides customers with informed knowledge on SWAg’s sales marketing programs.

· Identifies sales opportunities in the region, providing information to the sales team as needed.

· Coordinates customer requests and sales with operations staff to ensure customer requirements are met.

· Communicates with the customer base using all legislative information to assist them (e.g. 4R’s).

OPERATIONS AND ADMINISTRATION:

· Assists with crop inputs logistics at the location including data entry, recordkeeping and third party relationships.

· Assists the Location with inventory management, ordering and monthly/yearly counts.

· Coordinates deliveries and customer application logs for the region.

· Supports the management of credit as per policy, completing credit applications and providing required documentation.

· Provides support to EH&S policies and procedures within the region.

· Responsible for A/R data entry including processing orders, invoicing and file management that is consistent with SWAg guidelines and policies.

· Responsible for A/P data entry including coding invoices and making payments to suppliers that is consistent with SWAg guidelines and policies.

· Assists the regional team with account reconciliations, sales reporting and document management.

· Assists the Admin Lead with accounting and administrative tasks as needed.

Expected Start Date: 2021-11-01

Job Type: Full-time

Salary: $22.00-$25.00 per hour

Additional pay:

• Overtime pay

Benefits:

• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care
• Wellness program

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

COVID-19 considerations:
We abide by all provincial and federal workplace regulations where COVID-19 protocols are required.

Education:

• DCS / DEC (required)

Experience:

• customer service: 3 years (preferred)

Work remotely:

• No