Spark New Zealand Hiring for Base Support Job at Hamilton Full Time

Join NZ’s #1 Mobile provider and build your career!

The first thing we are looking for is attitude and a willingness to learn, if you bring skills from Retail, Contact Centre or Hospitality that’s great – but not essential.

We have world-class learning opportunities to develop skills across multiple customer “Touchpoints” and ultimately become a “Unified Front Line” team member who will be able to support customers across all mediums. It’s a new approach, it’s different, it’s exciting and it only happens at Spark.

Come join us! We will grow you, challenge you and provide you with fantastic learning and development opportunities to expand your career.

We offer:

• inclusive workplace experiences,
• full onboarding and continuous training,
• exposure to innovative technology,
• a competitive salary and earning incentives
• as well as the opportunity to provide the absolute best experience for our customers throughout Aotearoa.

It is a role far from your normal contact centre or retail store environment, you get to flow where our customers need you when they need you!

No two days will be the same, but working in the Unified Frontline could include

• A blend of working instore, online, or even in-home
• Sales, service, and resolve (investigate, troubleshoot, escalate)
• Systems and product knowledge
• Having a flexible and open attitude
• Being part of an awesome team of like-minded individuals

Bring the real you to work each day and be a part of a culture where we embrace equal opportunities, diversity, and inclusion.

This role has been identified as a Category 1 role under Sparks Health & Safety Risk Assessment for Covid-19 and requires employees to be double vaccinated against Covid-19 and provide to Spark evidence of the vaccinations.