$3,000 Sign On Bonus Available
Provides clinical support to health care professionals to ensure the delivery of quality health care services.
Practice Overview
This office is considered a rising risk value-based practice. The team consists of mulitiple care team members to deliver team-based care. The goals of the practice include delivering exceptional qualify care, reducing the cost of care for all patients, helping patients achieve their health goals for their chronic conditions, keeping patients out of the emergency room, and coordinating all their healthcare needs during the visit.
Office Culture
This team is truly a work family and support each other. Collaboration happens all day long. All team members are flexible and willing to help out wherever needed. Everyone is constantly working on building team culture. The practice manager strives to make it an environment where all team members feel safe, can have fun, and enjoy coming to work.
Essential Functions
Facilitates efficient and effective patient flow including preparing the patient for the visit/admission, and providing specific services and education as determined by the providers in accordance with licensure and policy.
Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of electronic health record in basket.
Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate department/unit personnel.
Greets and communicates with patients and significant others in a manner consistent with caring and respect. Communicates, collaborates, and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.
Collects and monitors patient data, reporting patient data and patient needs as directed. Documents care consistent with documentation guidelines, and patient chargeable items/services according to standards.
Ensures that processes and services are continuously monitored for quality, cost effectiveness and efficiency. Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements.
Qualifications
High School Diploma or equivalent Required
Successful completion of a competency-based orientation program Required
1 year of relevant experience working in a physician practice or healthcare setting Preferred
One of the following Required within 120 Days
AAMA Certified Medical Assistant (CMA)
AMT Registered Medical Assistant (RMA)
NHA Certified Medical Assistant (CCMA)
NCCT Certified Medical Assistant (NCMA)
NAHP Certified Medical Assistant (NRCMA)
AHA or ARC Basic Life Support (BLS) Certification Required within 120 Days
Physical Demands
Pallet to Waist (6″ from floor) > 5 lbs.: Seldom up to 50 lbs.
Waist to Waist > 5 lbs.: Seldom up to 50 lbs.
Waist to Chest (below shoulder) > 5 lbs.: Seldom up to 10 lbs.
Waist to Overhead > 5 lbs.: Seldom up to 5 lbs.
Bilateral Carry > 5 lbs.: Seldom up to 25 lbs.
Unilateral Carry > 5 lbs.: Seldom up to 10 lbs.
Pushing Force > 5 lbs.: Occasionally up to 25 lbs.
Pulling Force > 5 lbs.: Occasionally up to 20 lbs.
Sitting: Seldom
Standing: Frequently
Walking: Frequently
Forward Bend – Standing: Occasionally
Forward Bend – Sitting: Occasionally
Trunk Rotation – Standing: Occasionally
Trunk Rotation – Sitting: Occasionally
Squat: Seldom
Stair Climbing: Seldom
Crawling / Kneeling: Seldom
Reach – Above Shoulder: Seldom
Reach – at Shoulder or Below: Occasionally
Handling: Occasionally
Forceful Grip > 5 lbs.: Occasionally
Forceful Pinch > 2 lbs.: Occasionally
Finger/Hand Dexterity: Frequently
Visual Acuity ¹[None = No; Seldom = Yes]: Seldom
Primary Location
SITE – ICC Downtown – 426 Michigan St – Grand Rapids
Department Name
Internal Medicine/Pediatrics – 426 Michigan
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
Variable 7 a.m. to 7 p.m.
Days Worked
Monday to Friday
Weekend Frequency
N/A
CURRENT SPECTRUM HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Spectrum Health team members only.
Spectrum Health is committed to providing a safe environment for our team members, patients, visitors and community. That is why we require a drug-free workplace and various vaccinations as a requirement for employment.Spectrum Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, sexual orientation, veteran status, or any other legally protected category.An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.If you are a qualified individual with a disability, you may request assistance in completing the application process by calling 616.486.7447. We are committed to granting reasonable accommodations in accordance with applicable laws.
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