Spire Orthopedic Partners Hiring for Front Desk Specialist Job at Greenwich, CT Full Time

Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most – patient care. Rooted in the 100-plus-year legacy of its founding partners, the network spans the Northeast with 100physicians, over 1000 employees and 23 locations from Connecticut, New York and Massachusetts.

We are an equal opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.

Responsibilities:

• Greet and register patients in a prompt and pleasant manner.
• Instruct patients to complete registration, history and HIPAA acknowledgement forms.
• Request updates from established patients.
• Collect and enter all insurance referrals.
• Make copies of patient forms and insurance cards.
• Enter all demographic information and off-bill comments into billing system.
• Call insurance carriers and patients for follow-up information to complete registration as needed.
• Instruct patients about referral and payment process as needed.
• Notify other departments of patient arrival.
• Pull and file patient encounters.
• Schedule and re-schedule appointments for patients.
• Takes message and respond to requests.
• Perform Expediter (escort patients to exam rooms) and Call Center duties as needed.
• Ensure adherence to HIPAA regulations.

• High school diploma or equivalent, Bachelor’s degree preferred.
• Minimum one to three years experience as registrar or similar function required.
• Medical Specialist office experience preferred.
• Ability to use computerized systems.
• Must be detail-oriented and accurate.
• Ability to work well under pressure.
• Strong interpersonal and customer service skills.
• Knowledge of different insurance carriers and plan types is a plus.

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