Springfield Funeral Home Looking for customer service assistant at Kelowna, BC Full Time

or equivalent experience

Business Equipment and Computer Applications

MS Excel

MS Windows

MS Word

Internet

Database software

MS Outlook

Area of Specialization

Forms and records

Work Setting

Private sector

Specific Skills

Address customers’ complaints or concerns

Access and process information

Maintain records and statistics

Explain the type and cost of services offered

Answer inquiries and provide information to customers

Conduct follow-up assessments

Perform general office duties

Work Conditions and Physical Capabilities

Attention to detail

Personal Suitability

Effective interpersonal skills

Flexibility

Team player

Excellent oral communication

Excellent written communication

Client focus

Reliability

Organized

Screening questions

Are you currently legally able to work in Canada?

Do you currently reside in proximity to the advertised location?

Do you have previous experience in this field of employment?

Do you have education in this field of employment?