SRG Radiology Looking for Customer Care Specialist at Auckland, Auckland, New Zealand Full Time

Integral Diagnostics is a leading provider of quality diagnostic imaging services through its highly skilled medical professionals and investment in its technology platforms. One of the largest radiology providers across Australia and New Zealand, Integral Diagnostics has established a strong reputation for quality, excellence, and innovation.

SRG Radiology part of the Integral Diagnostics group are a leading radiology practice offering Diagnostic Imaging Services and Interventional Radiology Procedures. Our team of Radiologists, technical staff and clerical staff are committed to providing high-quality diagnostic imaging expertise and patient care.

WHY JOIN SRG?

• Competitive pay rates and support to advance
• Innovative medical specialised industry
• Social Events, team spirit, generous uniform allowance
• Close to public transport and parking at Greenlane
• Supportive, patient focused team
• EAP
• Discounted medical imaging and health insurance
• Flexible work arrangements
• Employee awards and recognition programs
• Work and live in the world’s most liveable city!

About The Role

We have the opportunity for an experienced, energetic, patient focused Full time Medical Imaging Receptionist to join our specialised MRI team for their next career move.

You will have had experience in a medical environment, with an understanding of medical terminology, with the ability to work well under time pressure and be a quick learner as you learn more about our specialised industry.

You Will Be Responsible For

• First point of contact for patients obtaining MRI services in reception and to make bookings
• Providing patient information for pre-MRI preparations and post procedure care
• Liaise with all Technologists regarding bookings or services
• Entering patient details using our patient information system Comrad

About You

Think this role sounds like the one you’ve been looking for? You will need following skills and experience:

• Health care / medical reception experience (desirable)
• Experience with Comrad or other Radiology software programs
• High level of personal and interpersonal communication
• Excellent organisation and time management skills
• Ability to work effectively on your own or as part of a multi-disciplinary team
• Professional personal presentation
• New Zealand Residency

This is an exciting and varied role in which you will have the opportunity to support a wonderful team of dedicated, experienced, and friendly professionals in a fast-moving innovative healthcare industry. The practice operates from 6.30am – 8.30pm weekdays at our Greenlane clinic. Offering competitive rates and fulltime permanent hours with job stability.

Interested? We would love to hear from you!

TO APPLY

Simply visit https://www.integraldiagnostics.com.au/page/join-us/current-vacancies/ to update your interest in this role via our candidate portal. Not already registered? Please submit your resume for the position by selecting “Apply”. For further questions, please contact our friendly Talent Acquisition Team at [email protected].