St Helen’s School Hiring for Admissions Manager Job at Northwood, South East England, England , UK Full Time

ADMISSIONS MANAGER

St Helen’s would like to appoint an Admissions Manager for this leading

independent girls’ day School.

Thank you for showing an interest in this post. We hope that the following

information about St Helen’s and description of the responsibilities of the post

will help you to decide that this is an application which you wish to pursue.

WELCOME TO ST HELEN’S

St Helen’s is a large, thriving all-through school and many of the girls who

leave us at the end of Year 13 have been with us since Nursery or Reception.

We are ambitious for every single girl: that she achieves her potential; that she

leaves us to embark upon an exciting and fulfilling future, able to deal with

whatever life throws at her with a calm, inner resolve and a sense of fun; that

she is ready to go out into the world and make a difference. St Helen’s has a

long tradition of academic excellence which encourages girls to pursue

intellectual curiosity beyond the curriculum. Our GCSE results put us very

securely into the top 50 independent schools in the country each year. Sixth

Formers go on to established, high-ranking universities including Oxford and

Cambridge, with more than a third studying STEM subjects. However, we give

our girls much more than just academic success; our co-curricular programme

is rich and varied, and our pastoral care ensures that every girl is valued and

cared for.

Within easy reach of central London, our school is set in 21 acres of lovely

grounds and, just as we are proud of our students’ academic achievements

and their personal development, we are also proud of our facilities and

buildings. We have invested over £20 million in a building programme over the

last five years and have plans to do more.

St Helen’s has a warm and lively atmosphere that makes it a really exciting

place to work. Our staff and our girls look out for each other and encourage

each other to be the best possible version of themselves. As such, you will play

a vital role in supporting the school in the next stage of its journey and I look

forward to receiving your application.

Alice Lucas, Headmistress

THE SCHOOL

St Helen’s is an academically selective independent girls’ day school of more

than 1100 students aged 3-18, set in beautiful green space in Northwood,

Middlesex.

It draws pupils from a wide area of north-west London, Buckinghamshire, and

Hertfordshire with easy access by Underground from central London.

Our aims are:

• To provide each and every girl with the opportunity and means to

achieve academic excellence.

• To provide our students with the personal skills, emotional resilience,

and the confidence to achieve their full potential through a varied, rich

and challenging co-curricular programme.

• To know, value and respect all girls as individuals so as to best support

them on their journey through the school.

• To ensure that the girls are ready to play a full and active part in their

communities and in an interconnected digital world.

Our students achieve high academic standards, and we encourage them to

develop lifelong skills in a diverse range of areas, both within and outside the

curriculum, and to pursue their individual ambitions. The school is proud of its

tradition of providing a balanced and forward-looking education through which

its pupils can become confident, independent learners and leaders in their

fields, their professions and their communities. Attention to the individual child

is at the heart of everything we do and shapes the pastoral care, teaching and

learning and the co- curricular opportunities on offer at St Helen’s.

THE POST

The Admissions Manager is responsible for the day-to-day operational delivery

of the School’s student recruitment strategy, maximising new student

conversions from initial enquiry to acceptance of a place and increasing

existing student retention at all entry levels from Nursery to Sixth Form.

Reporting to: Head of Marketing and Admissions

Key responsibilities:

• Day-to-day operational management of the admissions

department, ensuring robust and efficient admissions procedures

and systems are in place to deliver the student recruitment

strategy and meet recruitment and retention targets.

• Ensure that all in-person, online and off-line communication

with families via the admission team is accurate, timely and

consistent with the school’s brand values and admissions best

practice, ensuring an optimum customer experience at all

times from the point of initial enquiry to taking up a place.

• Collaborate with marketing and academic teams to deliver

successful recruitment and retention events and activities that

drive increased conversions to acceptance of offers.

• Support the Business Director and academic leads with the

smooth implementation of the student bursary and scholarship

selection and award processes by providing relevant admissions

data and communication with parents.

• Ensure the smooth transition from prospective to current student

status, including the management of the entrance assessment

processes and results, welcome and induction processes and

events and tutor group and House allocations.

• Support the Head of Marketing and Admissions and academic

leads in fostering relationships with feeder schools, ensuring that

the admissions team is represented at all visits and events.

• Ensure the accurate, effective, and efficient implementation

and administration of the admissions management systems,

including ISAMS.

• Ensure academic and pastoral leads are provided with

admissions information at the point of student entry to ensure a

smooth transition into and through the school.

Data management:

• Ensure all enquiry and admissions data is captured and

recorded accurately on the relevant information systems by

the admissions team.

• Evaluate all enquiry and admissions data and provide reports

on agreed metrics to the Headmistress, Head of Marketing

and Admissions and the senior leadership team as required.

• Utilise performance and forecasting data to inform evidence-

based decision-making and shape financial planning to deliver

effective translation into student numbers.

Financial:

• Manage department resources so that they are scalable and

able to respond to the cyclical nature of the recruitment cycle.

Team Management:

• Lead, motivate and develop the Admissions team, ensuring that

they always deliver excellent service levels to colleagues,

students and their parents

• Set departmental and individual objectives, action plans and success

criteria, ensuring all team members are fully conversant with how

these contribute to the School’s wider strategic objectives through

regular review meetings and appraisals

• Work closely with the Human Resources Manager on recruitment,

training and development, welfare, and performance management

matters.

Health and Safety:

• Work closely with the Health and Safety Manager on ensuring safe

practices are maintained for all initiatives within the scope of their role,

including the preparation of risk assessments and training as required

• Ensure all external agencies attending on-site are compliant with the

School’s Health and Safety policy.

General:

• Promote and safeguard the welfare of children and young people, by

adhering to and ensuring compliance with the School’s Child

Protection and Safeguarding Policy.

• Keep abreast of key local and national education news, government

policy and best practice that will help inform admissions initiatives.

• Follow responsibilities as set out in the School’s Health & Safety

Policy.

• Support and promote the School’s ethos, aims and objectives.

• Attend all virtual and in-School evening and Saturday student

recruitment and feeder school events.

• Assume other duties that may be reasonably required or delegated by

the Head of Marketing and Admissions.

HOURS

Monday to Friday 8.30am- 5.00pm, based on site, with some flexibility available

during school holidays and in line with the department and business needs.

SALARY

£35,000 per annum

THE PERSON

QUALIFICATIONS, EXPERIENCE AND SKILLS

Requirement Essential Desirable

Education and

professional

qualifications

Minimum Level 4 qualification

or significant relevant

experience

Evidence of ongoing relevant

professional development

and experience

Additional, relevant,

professional

qualifications and/or

memberships

Experience Proven experience of

managing, motivating, and

developing staff

Working in a customer-
facing management role

within the education,

healthcare, leisure and

travel or other service

Managing the operational

delivery of customer

recruitment and retention

activities that achieve growth

targets.

Solid experience of using

analytics tools and

interpreting, reporting and

acting on the complex

metrics derived from them,

including KPIs

Working effectively within a

complex multi-professional

environment

Building relationships with

and influencing key

stakeholders

Proven experience of

reviewing processes,

workflows and service

delivery and introducing new

systems and processes.

Managing multiple projects

and priorities simultaneously,

delivering to a high standard,

within tight timescales/budget

sectors

Skills Excellent verbal and written

communication and

presentation skills

Numerically literate

Ability to plan and prioritise

workload to meet deadlines

Ability to turn creative ideas

into effective workstreams.

Personal

attributes

Self-motivated, flexible and

adaptable

Calm under pressure

Team leader and player

Articulate and confident

communicator

Customer focused

Diplomatic approach and

ability to exercise good

judgement.

contributions

• 50% fee remission for eligible staff children (subject to spaces and entrance

exams)

• Access to the School’s swimming pool and fitness suite

• Free on-site parking and excellent public transport links

• Free lunch and refreshments

• Generous occupational sick pay

• 6 weeks holiday entitlement plus bank holidays (pro rata for part time staff)

• A commitment to professional development

• A beautiful working environment – the school is set in a conservation site in

excess of 20 acres.

APPLICATION DEADLINE

Closing date: 8.00am Monday 6th June 2022

THE SELECTION PROCESS

Shortlisted candidates will be invited to the school where they will be

interviewed and assessed by the Assistant Business Director and other

members of the Senior Leadership Team. They will also tour the school and

meet the Admissions team.

The post is subject to various recruitment checks which will include:

• Enhanced DBS clearance

• A minimum of two references obtained prior to the selection day

• Proof of right to work in the UK

• If you have any queries about this position, please contact the school at

[email protected]