Location:
Auckland
Employment Status:
Full time
No. of Vacancies:
1
Closing Date:
17 Sep 2022 +1245
About Stamford Hotels and Resorts …
Stamford is one of the largest owner/operator of premium quality hotels in Australia and New Zealand. The group operates a hotel portfolio with nearly 1800 rooms, 1000 employees, and residential assets. At Stamford Hotels and Resorts, we understand that our people are our greatest asset. We strive to retain, develop, and reward passionate and success-orientated professionals at all levels. In our pursuit of excellence, we encourage entrepreneurial thinking, challenge the status quo, and inculcate a sense of ownership while fostering an environment of transparency, collaboration, respect, and integrity among our employees, business partners, and the community at large.
About the role…
We are seeking an experienced professional to join Stamford Plaza Auckland in the position of Reservations Agent. We’re looking for a passionate individual to join the team. You will thrive on immersing yourself in the brand and hotel operation and be proud to be part of the team.
You will be responsible for inputting guest reservations for all segments, handling guest queries in a timely and professional manner with a passion to up sell the Hotel’s services. As a service ambassador, you will actively promote the brand and maintain up-to date industry knowledge.
To be successful in this role you will have:
A proven performance record with at least one to two years’ experience in a similar capacity in 4-to-5-star property.
Excellent written and verbal communication
Tertiary qualification in related industry such as Hospitality or Tourism.
A natural ability of being very detailed and organized, able to understand our hotel systems and procedures.
The tenacity to thrive in a fast-paced performance driven environment – you not only meet performance targets, but you exceed them with passion.
Fantastic problem-solving skills – you must be prepared to take each day as it comes and bring a growth mindset to everything you do
A great sense of style and immaculate presentation and grooming
Knowledge of systems such as Opera cloud, Delphi – basics, & OTAs platform preferred.
What do we Offer…?
As a team member with us you can expect to receive:
Excellent Salary Package
Great career opportunities and development
Food & beverage discounts in all F&B outlets within the Hotels
Complimentary Staff meals
Complimentary uniform – Dry Cleaning
Discounts on health & wellness memberships
Employee Assistance Program (EAP)
How to Apply
If this sounds like the opportunity for you then apply online today
We thank you in advance for your interest in this position, however only shortlisted candidates will be contacted for an interview. No recruitment agencies please.
The successful applicant must be legally entitled to work and possess current valid work permit in New Zealand.
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